Jasmani Ortega
Lawrence
Summary
Dynamic environmental services leader with a proven track record at Crothall Healthcare, enhancing operational efficiency through innovative waste management strategies and exceptional team supervision. Skilled in regulatory compliance and customer service, I empower teams to excel while ensuring high standards of sanitation and safety. Committed to continuous improvement and sustainable practices in accordance with CDC and Joint Commission and OSHA regulations.
Overview
7
7
years of professional experience
Work History
Assistant Director of Environmental Services
Crothall Healthcare Environmental Services
05.2023 - 08.2025
- Conducted staff meetings and communicated with members of other departments to coordinate housekeeping activities.
- Upgraded facility infrastructure with energy-efficient equipment resulting in reduced utility costs over time.
- Provided exceptional customer service addressing concerns related to environmental management promptly.
- Performed regular inspections and evaluations of facility to recommend and facilitate action items.
- Ensured compliance with regulatory requirements through regular audits, inspections, and employee training.
- Scheduled preventative maintenance on machines and equipment in preparation for joint commission surveys.
- Led housekeeping team of 24 staff to support EVS operations.
- Managed Union employees from SEIU 1199
Housekeeping EVS Supervisor
Cushman & Wakefield
11.2023 - 06.2024
- Per Diem 2nd shift supervisor
- Addressed customer concerns promptly, demonstrating commitment to exceptional service delivery in all aspects of environmental services management.
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement and professional development opportunities.
- Conducted regular inspections of facilities to ensure compliance with regulatory standards and maintain cleanliness levels.
- Collaborated with other department supervisors to ensure seamless integration of services in a healthcare setting.
- Improved EVS department efficiency by implementing new cleaning procedures and scheduling systems.
Operations Manager
Crothall Healthcare Environmental Services
01.2019 - 05.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers including but not limited to Stericycle and uni tech.
- Analyzed and reported on key performance metrics to senior management.
Education
GED -
Grafton Job Corps Center
Grafton, MA06-1999
Skills
- Routine maintenance
- Electrical maintenance
- Hazardous materials handling
- Team supervision
- Waste management
- Environmental policy
- Preventive maintenance programs
- Work scheduling
- Environmental education
- Environmental risk assessment
- Daily maintenance supervision
- Delegating work assignments
- Waste disposal
- Inspecting equipment
- Chemical handling
- Operating lifts
- Hazardous waste management
- Troubleshooting
- Pest control
- Regulatory compliance
- Interpreting instructions
- Sanitation expertise
- Machine checking
- Forklift use
- Chemical preparation
- Checking supplies
- Hygiene standards
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Leadership skills
- Problem-solving abilities
- Multitasking
Languages
Spanish
Native or Bilingual
Timeline
Housekeeping EVS Supervisor
Cushman & Wakefield
11.2023 - 06.2024
Assistant Director of Environmental Services
Crothall Healthcare Environmental Services
05.2023 - 08.2025
Operations Manager
Crothall Healthcare Environmental Services
01.2019 - 05.2023
GED -
Grafton Job Corps Center
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