Jasmine Marquez
Springfield
Summary
Dynamic Shift Supervisor at CVS with a proven track record in staff management and employee training. Enhanced workflow efficiency through process improvements, resulting in reduced customer wait times. Committed to workplace safety and fostering a customer-oriented environment, ensuring high levels of satisfaction and loyalty.
Overview
25
25
years of professional experience
Work History
Shift Supervisor
CVS
04.2025 - Current
- Supervised daily operations, ensuring compliance with company policies and safety standards.
- Trained and mentored new team members on operational procedures and customer service excellence.
- Managed inventory levels, coordinating restocking efforts to maintain optimal product availability.
- Implemented process improvements that enhanced workflow efficiency and reduced wait times for customers.
- Monitored employee performance, providing constructive feedback to foster a productive work environment.
- Resolved customer inquiries and complaints effectively, promoting customer satisfaction and loyalty.
Caregiver
Aging And Adult Services
01.2001 - 11.2024
- Supervised daily operations, ensuring compliance with company policies and safety standards.
- Trained and mentored new team members on operational procedures and customer service excellence.
- Managed inventory levels, coordinating restocking efforts to maintain optimal product availability.
- Implemented process improvements that enhanced workflow efficiency and reduced wait times for customers.
- Monitored employee performance, providing constructive feedback to foster a productive work environment.
- Resolved customer inquiries and complaints effectively, promoting customer satisfaction and loyalty.
Education
High School Diploma - Diploma
Wasco High School
Wasco, CASkills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Customer-oriented
- Training and mentoring
- Cash handling expertise
- Safety awareness
- Staff development
Languages
Spanish
Full Professional
Timeline
Shift Supervisor
CVS
04.2025 - Current
Caregiver
Aging And Adult Services
01.2001 - 11.2024
High School Diploma - Diploma
Wasco High School