Jason Arseneault
Dracut
Summary
IT professional prepared to deliver high standards in technical support and issue resolution. Proven track record of enhancing system functionality and user experience. Known for collaborative teamwork and flexibility to meet changing demands, with expertise in problem-solving and customer service.
Overview
26
26
years of professional experience
7
7
Certification
Work History
Carpenter
Exterior Solutions
06.2010 - Current
- Specialized in specific carpentry tasks such as siding, deck framing, window, door and gutter installations on varying projects to provide clients with tailored services and high-quality results.
- Completed installations of building structures including vinyl, cedar impressions, hardi board, cedar clapboards and shakes.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Read and interpreted blueprints to follow specifications of projects.
- Followed established job site safety regulations and maintained safe and clean work area.
- Demonstrated close attention to detail to verify quality and accuracy of work.
Carpenter
D&R Building and Construction
03.2003 - 05.2010
- Specialized in foundations, framing and finish carpentry.
- Completed interior finish carpentry tasks including cabinet, flooring, interior doors, crown molding, baseboard and window trim.
- Maintained tools and equipment for optimal performance, reducing downtime during projects due to malfunctioning gear.
- Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
- Read and interpreted blueprints to accurately execute specific designs according to client specifications.
Contractor for Hewlett Packard
Technical Needs
01.2003 - 06.2003
- Initiated hard drive wiping procedures for IBM Thinkpad laptops for employee reuse.
Production Technician/Special Projects
Flextronics Photonics
09.1999 - 12.2002
- Assisted in fiber optic assemblies and testing
- Repaired fiber optic cables using fusion splicing
- Assembled customer specific PCB boards
Education
Associate of Science - IT Cybersecurity
Middlesex Community College
Bedford, MA05-2025
No Degree - Help Desk III Certificate
Sullivan & Cogliano Technical Training Center
Tyngsboro, MA05-2002
Associate of Science - Criminal Justice
Middlesex Community College
Lowell05-1997
Skills
- Problem-solving
- Attention to detail
- Proficient in MS office
- Customer service
- Time management
- Multitasking and organization
- Project Management
- Basic Ubuntu Linux Skills
- Basic Cisco Networking skills
Certification
- Google Project Management, Google Coursera - March 2025
- Network Security, Cisco Networking Academy - December 2024
- CCNA: Switching, Routing and Wireless Essentials, Cisco Networking Academy - May 2024
- CyberOps Associate, Cisco Networking Academy - May 2024
- Google IT Support, Google Coursera - January 2024
- Linux Essentials, Cisco Networking Academy - December 2023
- CCNAv7: Introduction to Networks, Cisco Networking Academy - December 2023
Timeline
Carpenter
Exterior Solutions
06.2010 - Current
Carpenter
D&R Building and Construction
03.2003 - 05.2010
Contractor for Hewlett Packard
Technical Needs
01.2003 - 06.2003
Production Technician/Special Projects
Flextronics Photonics
09.1999 - 12.2002
Associate of Science - IT Cybersecurity
Middlesex Community College
No Degree - Help Desk III Certificate
Sullivan & Cogliano Technical Training Center
Associate of Science - Criminal Justice
Middlesex Community College
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