Jason Welch
Fairhaven
Summary
Detail-oriented delivery driver with expertise in customer relationship management and logistics coordination. Committed to maintaining accurate delivery logs and ensuring operational safety.
Overview
14
14
years of professional experience
2
2
Certifications
Work History
Package Car Delivery Driver
UPS
Brockton
11.2016 - 08.2025
- Loaded packages into delivery vehicle for safe transport.
- Followed designated routes to ensure timely deliveries.
- Maintained accurate delivery logs and records.
- Communicated with dispatch regarding delivery status and issues.
- Ensured vehicle cleanliness and operational safety checks.
- Provided excellent customer service during package drop-offs.
- Operated hand trucks, pallet jacks, and forklifts to move materials.
- Provided exceptional customer service by responding promptly and professionally to customer inquiries and complaints.
- Operated package cars safely in accordance with DOT regulations.
Operations/ Controller
Hard Rock Cafe
Boston
03.2014 - 10.2016
- Oversaw budget planning and allocation for various departmental projects.
- Coordinated audits and ensured compliance with financial regulations and standards.
- Collaborated with cross-functional teams to streamline operational procedures.
- Implemented cost-control measures to optimize resource usage within the organization.
- Oversaw daily accounting activities such as accounts payable and receivable, payroll, general ledger.
- Analyzed financial data and prepared detailed reports on the operations performance of assigned departments.
- Monitored cash flow trends and recommended improvements in cash management practices.
Manager
Uno Pizzeria & Grill
Providence
02.2012 - 03.2014
- Oversaw daily restaurant operations to ensure efficient service and guest satisfaction.
- Trained and mentored staff in customer service and food safety standards.
- Managed inventory levels and ordered supplies to maintain operational efficiency.
- Developed staff schedules to optimize labor costs and meet business needs.
- Implemented training programs to enhance team performance and service quality.
- Conducted regular inspections to ensure compliance with health regulations and standards.
Education
High School Diploma -
Somerset High School
Somerset, MA06-1995
Skills
- Packaging operations
- Vehicle inspection
- Route optimization
- Delivery documentation
- Package handling
- Customer relationship management
- Inventory management
- Compliance adherence
- Logistics coordination
- Team leadership
- Problem solving
- Effective communication
- Attention to detail
- Time management
- Safety awareness
- Heavy lifting
- Defensive driving
- Hazardous materials handling
- Handheld device operation
- Accident prevention
Certification
Active DOT Card
Timeline
Package Car Delivery Driver
UPS
11.2016 - 08.2025
Operations/ Controller
Hard Rock Cafe
03.2014 - 10.2016
Manager
Uno Pizzeria & Grill
02.2012 - 03.2014
High School Diploma -
Somerset High School