Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jasper Griffiths

Cambridge

Summary

Dynamic and results-driven student professional with experience at Peabody Essex Museum, adept in creative problem solving and effective communication. Proven ability to enhance customer satisfaction through innovative recipe development at BakeHaus. Skilled in food safety and sanitation, with a strong focus on maintaining high-quality standards in fast-paced environments through a simultaneous management position in EisHaus Gelateria.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Internship

Peabody Essex Museum
10.2021 - 12.2021
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Performed walk-throughs of installations and witnessed some of the behind-the-scenes processes of how museums function.
  • Provided feedback on methods to maintain engagement and accessibility of museums for adolescents and young adults.

Baker's Apprentice

BakeHaus
09.2024 - Current
  • Increased efficiency by effectively multitasking during periods of high demand or limited staff availability.
  • Assisted head baker in creating new, innovative recipes for increased customer satisfaction.
  • Gained hands-on experience with various baking techniques, such as kneading dough and monitoring oven temperatures.
  • Operated commercial mixers, ovens, and other baking equipment to create high-quality baked goods
  • Maintained cleanliness and organization of work area, following food safety guidelines at all times
  • Assisted with decorating cakes and pastries using icing bags, spatulas, or other tools to achieve desired designs
  • Packaged finished products for display or delivery while maintaining their quality and freshness
  • Assisted in inventory management by monitoring ingredient levels and notifying head baker when supplies needed replenishing

Team Lead

EisHaus Gelateria
03.2025 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Line Server

Qdoba Eats
07.2024 - 08.2024
  • Served food to customers in a fast-paced cafeteria setting, ensuring accurate portioning and presentation
  • Suggested upsells/add-ons based on customer preferences/trends resulting in increased sales/revenue
  • Developed strong knowledge of menu items including ingredients/allergens/dietary restrictions
  • Handled high-pressure situations calmly while maintaining a positive attitude towards customers/co-workers
  • Adhered to proper food handling procedures to maintain quality standards and prevent cross-contamination
  • Maintained cleanliness and organization of serving area, adhering to health and safety regulations

Wendy's Crew Member/Cashier Trainer

Wendy's Hamra Enterprises
07.2022 - 08.2023
  • Fulfilled needs of guests while maintaining quality, accuracy, and speed.
  • Collaborated with a team to optimize service and guest experience and assisted team members to improve efficiency.
  • Utilized downtime to focus on cleanliness and preparation for higher volumes of guests.
  • Efficiently operated cash register, accurately handling transactions and providing correct change to customers
  • Prepared food items according to established recipes and portion sizes, maintaining high quality standards
  • Adhered to company policies regarding food handling, storage, preparation, and presentation at all times
  • Proactively addressed customer concerns or complaints, resolving issues promptly to ensure customer satisfaction

Education

Bachelor of Arts - English

Lesley University
Cambridge, MA
05-2027

Skills

  • Verbal and written communication, English
  • Creative problem solving
  • Pastry preparation
  • Product presentation
  • Order fulfillment
  • Customer service
  • Time management
  • Multitasking and organization
  • Food safety and sanitation
  • Management
  • Basic math
  • Leadership

Certification

ServSafe Food Handler's Certification

Timeline

Team Lead

EisHaus Gelateria
03.2025 - Current

Baker's Apprentice

BakeHaus
09.2024 - Current

Line Server

Qdoba Eats
07.2024 - 08.2024

Wendy's Crew Member/Cashier Trainer

Wendy's Hamra Enterprises
07.2022 - 08.2023

Internship

Peabody Essex Museum
10.2021 - 12.2021

Bachelor of Arts - English

Lesley University

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Jasper Griffiths