Jay Toomey
Salem
Summary
Dynamic Store Director at Target with a proven track record in performance management and sales leadership. Cultivated a high-performing team culture, driving operational efficiency and enhancing brand recognition. Championed inclusivity while implementing strategic vendor partnerships, resulting in improved guest experiences and sustainable team development.
Overview
26
26
years of professional experience
Work History
Store Director
Target
Cambridge, MA/Salem, NH
08.2022 - Current
- Nurtured a collaborative team environment focused on delivering exceptional guest experiences.
- Closely partnered with field and headquarters business partners, district/group peers, and third-party vendors to help solve problems and drive continuous operational improvement.
- Directed comprehensive onboarding and leadership development programs to enhance organizational talent culture.
- Enhanced team accountability by defining expectations and maintaining ongoing performance management to drive results.
- Encouraged a culture of approachability, allowing team members and leaders to collaboratively address and resolve challenges swiftly.
- Developed and implemented initiatives for attracting, hiring, and maintaining a skilled team focused on area-specific knowledge and expertise.
- Designed and managed comprehensive leadership schedules, accommodating guest needs and business operations across various shifts, including weekends and seasonal adjustments.
- Championed inclusivity by valuing diverse perspectives and fostering authentic, respectful interactions.
- Analyzed building routines to pinpoint opportunities for improvement and established strategic action plans to address operational challenges.
- Led a culture of financial accountability through following sales trends, leadership headcount guidelines, managing payroll/overtime guidance, and teaching each team how to understand their role in driving sales growth and total store profitability.
Executive Team Leader - Human Resources
Target
Salem, MA
11.2020 - 07.2022
- Demonstrated a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
- Built teams that are committed to continuous learning through ongoing observations and reinforcement of guest-service and sales behaviors.
- Supported the leadership team in ensuring equitable experiences, strengthening inclusion acumen, and promoting a culture of inclusivity and belonging that embraces the contributions of all team members.
- Decreased fluctuations within team member schedules by developing a store staffing strategy that enabled store leaders to increase predictability within their current team members hours and identify when external staffing is needed.
- Effectively planned and managed all team operational and cyclical programs related to culture, pay and rewards and benefits to maximize team member engagement and minimize business disruption.
Executive Team Leader - General Merchandise
Target
Saugus, MA/Everett, MA
04.2017 - 11.2020
- Drove total store sales, contributed to and impacted total store profitability.
- Managed Food & Beverage, food services, inbound and outbound operations, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all general merchandise areas of the store.
- Managed a consistent experience for our guests by ensuring product is in stock, fresh, available, food safe and accurately priced and signed on the sales floor with minimal disruption to the guest.
Various Roles
Target
Danvers, MA/Dorchester, MA/Boston, MA
12.1999 - 04.2017
- Held numerous entry-level team member roles at Target from 1999 through 2003.
- Promoted to first leadership role in 2003; held various leader roles as an Assets Protection Leader through 2017.
Education
Bachelor of Science - Criminal Justice
Salem State University
Salem, Massachusetts, MASkills
- Performance management
- Brand recognition
- Sales leadership
- Strategic vendor partnerships
- Leadership development
- Store operations
Timeline
Store Director
Target
08.2022 - Current
Executive Team Leader - Human Resources
Target
11.2020 - 07.2022
Executive Team Leader - General Merchandise
Target
04.2017 - 11.2020
Various Roles
Target
12.1999 - 04.2017
Bachelor of Science - Criminal Justice
Salem State University