JAYCI GIAMBRONE
BOSTON
Summary
Professional with proven track record in account and project management, delivering impactful results through strategic planning and client relationship building. Expertise in leading cross-functional teams, rolling out and maintaining new programs, driving sales growth, and adapting to evolving business needs. Strong skills in negotiation, problem-solving, and project management ensure successful outcomes and high client and company satisfaction. Known for reliability, communication, flexibility, and collaborative approach to achieving team goals.
Overview
8
8
years of professional experience
Work History
Senior Account Manager
THERMOFISHER SCIENTIFIC
01.2022 - 10.2024
- Sold and supported packaging, labeling, distribution, return, and destruction service lines across cryogenic to ambient temperature ranges for new and existing clients
- Identified new molecule opportunities with new or existing clients through understanding of the market, PowerBI, appointment based strategic selling, using personal network and following up on leads
- Developed a detailed territory plan for my region to optimize performance
- Crafted and implemented sales programs for new prospective clients
- Analyzed funding mechanisms and flow of funding for the small emerging biotech element of the territory to assess where new opportunities may arise
- Maintained yearly quota of $22M in molecule contracts and $10M in comparator
- Closed $40M on comparator contracts, $11M in molecule contracts, brought in ten new clients and managed 20+ existing across Northeast territory for 2024
- Identified and communicated the value proposition, including opportunities for strategic bundling of services for cross selling opportunities
- Enhanced communication between departments for more effective problem-solving, collaboration and cross-selling opportunities
- Maintained and led the ongoing relationship with existing clients
- Managed the new client life cycle from initial contact through the contract negotiation phase.
- Regularly updated, maintained and recorded all relevant activities in the SFDC database for forecasting, based upon current pipeline status/anticipated deal closures, allowing for accurate resource allocation/planning within the organization.
- Developed long-lasting client relationships by providing exceptional customer service and support
- Coordinated efforts across PM teams to ensure seamless delivery of products and services to clients
Associate Director, Business Development
ENDPOINT CLINICAL
01.2021 - 01.2022
- Prepared and delivered compelling presentations to prospective clients about endpoints clinical trial software
- Nurtured and maintained a $56B strategic account, 40 awards and $9M closed/won
- Achieved yearly quotas of $11M in closed contracts within Midwest, Southern and North East territories
- Onboarded, rolled out and trained sales team new sales prospecting tool (Outreach) to increase new business leads
- Established and maintained new client relations while prospecting for new opportunities
- Identified and researched within the territory of 250 accounts, identified key players, and generated interest
- Sourced new sales opportunities through outbound cold calls and emails, and exceeded prospecting metrics
- Maintained accurate records and logged all activities in Salesforce database as well as Outreach
- Communicated weekly activities, coordinated and forecasted sales pipeline with sales leadership
- Generated proposals, quotes and completed RFIs as needed
- Participated in nine trade shows and conferences annually
- Provided ad-hoc sales support for strategic and operational initiatives as needed
Corporate Social Responsibility (CSR) Program Manager
HUBSPOT
01.2018 - 01.2021
- Forecasted, budgeted, and executed the global Corporate Social Responsibility program with eight key charity partners
- Negotiated vendor contracts to secure premium rates for venues, catering, etc.
- Generated non profit leads, and built strong community partnerships
- Reviewed and approved all contracts for HubSpot’s global charity partners
- Processed all PO invoices for CSR and Employee Experience programs
- Planned the annual charity auction, raising $30k
- Created strategic goals; met event metrics for attendance and program ROI
- Managed one-off projects for the employee experience and CSR programs
- Composed and published information to our internal knowledge base (Confluence)
Development Coordinator
MASSACHUSETTS GENERAL HOSPITAL
01.2017 - 01.2018
- Owned the 500th Heart Transplant Event with several high level donors, upwards of 350 guests, and collaborated with physicians in the unit to ensure its success.
- Processed employee expenses and vendor payments for both internal and external operations involving budgets up to $30,000
- Handled confidential donor data (Epic); complete booking forms for gifts and pledges in a timely manner, update donor information in Raiser’s Edge, as well as write and edit stewardship reports
- Coordinated physician meeting preparation and follow-up including the management of meeting agendas, briefings, materials, and other related support
- Identified potential donors by analyzing patient reports and collaborating with the Prospect Research staff
- Converted prospect leads to donors through written correspondence and personalized follow up calls
- Analyzed donor/event data and present results to team leads
- Managed preparation of twenty donor visits and three large-scale events including coordinating with catering, florists, photographers, booking venues, preparing physical materials, and event marketing
Education
Bachelor of Science - Communication Studies
EMERSON COLLEGE
BOSTON, MA01.2017
Skills
- Salesforce and Power BI proficiency
- Skilled in Microsoft Office and G-Suite applications
- Business development
- Excellent negotiation skills
- Partnership development
- Project management
- Relationship building
- Strategic planning
- B2B sales
- Territory management
- Customer excellence
Timeline
Senior Account Manager
THERMOFISHER SCIENTIFIC
01.2022 - 10.2024
Associate Director, Business Development
ENDPOINT CLINICAL
01.2021 - 01.2022
Corporate Social Responsibility (CSR) Program Manager
HUBSPOT
01.2018 - 01.2021
Development Coordinator
MASSACHUSETTS GENERAL HOSPITAL
01.2017 - 01.2018
Bachelor of Science - Communication Studies
EMERSON COLLEGE
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