Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jayden Pierre-philippe

Hyde Park

Summary

Dynamic retail professional with extensive experience at Lululemon and Adidas, excelling in customer engagement and problem-solving. Proven ability to enhance sales through effective merchandising and exceptional communication. Skilled in policy adherence and time management, consistently delivering outstanding service and fostering a welcoming atmosphere for customers.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Lululemon
01.2025 - Current
  • Prioritized helping customers over completing other routine tasks in store.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Used in-store system to locate inventory and place special orders for customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Security Officer

Northeast Security Inc
01.2025 - 05.2025
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • patrol every half hour for 45 minutes then returning to monitor cameras

Front Desk

Retirement Home
04.2024 - 08.2024
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Excellent communication skills, both verbal and written.
  • Buzzing tenants in
  • viewing cameras

Retail Sales Associate

Adidas
08.2022 - 01.2024
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Assistant Front End Manager

Market Basket
06.2020 - 08.2022
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Grocery Stocker

Starmarket
02.2021 - 09.2021
  • Checked aisles for spills to complete quick clean-up.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Greeted customers and directed to requested products.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.

Education

No Degree - Electrician Journeyman

Wentworth Institute of Technology
Boston, MA
04-2026

Highschool

Prospect Hill Academy Charter School
Cambridge, MA
06-2024

Skills

  • Department reset
  • Policy and procedure adherence
  • Verbal and written communication
  • Flexible schedule
  • Interpersonal and written communication
  • Teamwork and collaboration
  • Problem-solving
  • Phone etiquette
  • Data entry
  • Time management
  • Store opening and closing
  • 12 hour shifts

Timeline

Retail Sales Associate

Lululemon
01.2025 - Current

Security Officer

Northeast Security Inc
01.2025 - 05.2025

Front Desk

Retirement Home
04.2024 - 08.2024

Retail Sales Associate

Adidas
08.2022 - 01.2024

Grocery Stocker

Starmarket
02.2021 - 09.2021

Assistant Front End Manager

Market Basket
06.2020 - 08.2022

No Degree - Electrician Journeyman

Wentworth Institute of Technology

Highschool

Prospect Hill Academy Charter School

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