Jaylynn Collazo
Worcester
Summary
I’m dedicated and adaptable to anything, I have a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team.
Overview
5
5
years of professional experience
Work History
Front End Cashier
Walmart
08.2024 - Current
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
- Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
- Organized items on shelves to help customers locate products easily and quickly.
- Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
Customer Service Cashier
Dairy Queen Grill & Chill
03.2021 - Current
- Operated cash registers to process payments for goods and services.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Greeted customers and provided friendly customer service.
- Provided excellent customer service by helping customers locate items they were looking for.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Resolved customer complaints in a professional manner.
Housekeeping and Laundry Attendant
Lutheran rehabilitation and skilled care center
04.2020 - 07.2020
- Maintained an organized supply closet ensuring that all materials were labeled correctly.
- Stocked linen closets with fresh linens and supplies.
- Reported any maintenance issues to the manager immediately for resolution.
- Ensured all guest rooms were clean, comfortable and stocked with necessary amenities.
- Cleaned bathrooms, dusting furniture, vacuuming carpets and mopping floors.
- Washed, dried, folded and ironed clothes according to customers' preferences.
- Removed garbage from trash containers in public areas and guest rooms on a regular basis.
- Sanitized surfaces throughout the facility including countertops, door handles.
Education
High School Diploma -
Quinsigamond Community College
Worcester, MA12-2024
Skills
- Customer Focus
- Reliability
- Patience
- Hard working
- Fast learning
- Good communication
- Guest Services
- Customer Service
- Cash Handling
- Positive and professional
- Quick learner
- Strong work ethic
- Excellent customer service
- Patience and empathy
- Customer service
Education and Training
true
Timeline
Front End Cashier
Walmart
08.2024 - Current
Customer Service Cashier
Dairy Queen Grill & Chill
03.2021 - Current
Housekeeping and Laundry Attendant
Lutheran rehabilitation and skilled care center
04.2020 - 07.2020
High School Diploma -
Quinsigamond Community College
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