Jayne Healy
South Dennis
Summary
Detail-oriented individual with exceptional communication skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Retail Team Pro
AGWAY Of Cape Cod
04.2023 - 12.2024
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
Front Desk Agent and Phone Reservations
Sweet Water Forest Campgroung
04.2022 - 10.2022
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Front Desk Agent Reservations
Circle The Wagons RV Park
04.2021 - 10.2021
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Front Desk Receptionist/Sales Associate
United Campgrounds
06.2020 - 10.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected RV site deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Guest Services Associate
Silver Cove RV Resort
04.2019 - 09.2019
- Gave information about area attractions and provided directions. Helped with planned events ie: weddings, reunions
- Engaged guests entering facility and offered to assistance with wayfinding.
- Assisted guests with special requests to ensure a memorable stay and exceptional service. Rental Kayaks, sold firewood.
- Contributed towards maintaining safety protocols within the property by reporting any suspicious activity or security concerns.
- We worked at this resort for 3 summers, 2017,2018,2019
Education
No Degree - Nursing-LPN
Memorial Hospital School of Vocational Nursing
Houston, TX07.1983
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Dependable and responsible
- Excellent communication
Timeline
Retail Team Pro
AGWAY Of Cape Cod
04.2023 - 12.2024
Front Desk Agent and Phone Reservations
Sweet Water Forest Campgroung
04.2022 - 10.2022
Front Desk Agent Reservations
Circle The Wagons RV Park
04.2021 - 10.2021
Front Desk Receptionist/Sales Associate
United Campgrounds
06.2020 - 10.2020
Guest Services Associate
Silver Cove RV Resort
04.2019 - 09.2019
No Degree - Nursing-LPN
Memorial Hospital School of Vocational Nursing
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