Jealenna Batista-Tamayo
South Hadley
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
3
3
years of professional experience
Work History
Sales Associate
Tillys Retail Company , Del Mar Highlands Town Center
The Woodlands
12.2023 - 06.2025
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
- Greeted customers and provided exceptional customer service.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Barista
Smoothie Strong
Conroe
01.2022 - 11.2023
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Operated cash registers to process customer payments.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Followed health, safety and sanitation guidelines to pass state inspections.
Education
High School Diploma -
ISchool High Virtual Academy
12-2025
Associate of Arts -
Lone Star College
The Woodlands, TX12-2025
Skills
- Visual merchandising
- Product knowledge
- Effective communication
- Team collaboration
- Attention to detail
- Time management
- Customer service
- Positive and professional
- Exceeds sales goals
- Cash register operation
Accomplishments
- Principals Award
- A Honor Roll
- Perfect Attendance Award
- Top Sales Associate
- Presidents Award
- Modern Oratory 2nd Place
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Sales Associate
Tillys Retail Company , Del Mar Highlands Town Center
12.2023 - 06.2025
Barista
Smoothie Strong
01.2022 - 11.2023
High School Diploma -
ISchool High Virtual Academy
Associate of Arts -
Lone Star College
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