Jean Marcel Remunini
Boston,MA
Summary
A dynamic leader with a proven track record at DePasquale Ventures Inc, I excel in operations management and staff development. My strategic planning and interpersonal skills have driven significant sales growth and operational efficiency. Expert in mentoring teams to exceed goals, I bring a positive attitude and analytical thinking to every challenge.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Strong Operational expertise, including competitive offerings, pricing, and market positioning.
Overview
22
22
years of professional experience
Work History
Multi Unit General Manager
DePasquale Ventures Inc
Boston
05.2019 - Current
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Developed and implemented strategies to increase sales and profitability.
Catering Operations Manager
Cuisine Chez Vous
Somerville, MA
07.2017 - 04.2019
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Handled payment collection and payroll of 45 employees.
- Hired and trained both permanent and temporary staff members.
- Promoted catering packages with most profitable outcomes without sacrificing client desires.
- Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
- Worked with chefs to plan menus according to client needs and budgets.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Coordinated with catering staff to deliver food services for special events and functions.
- Designed catering packages to increase sales and customer experience.
- Handled catering scheduling, ordered food and planned events.
Corporate Training Manager
The Varano Group
Boston
06.2011 - 05.2017
- Managed new employee orientation training process for more than 100 employees each year.
- Researched and obtained relevant course materials to achieve training objectives.
- Analyzed effectiveness of training programs at all levels and recommended updates.
- Directed field training to enhance participants' skills.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Directed training programs and development paths for managers and supervisors.
- Trained new hires to perform cross-training exercises with experienced workers.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Created in-depth training manual for all employees.
- Developed departmental systems and procedures to better align workflow processes.
- Implemented new learning strategies depending upon employees' skill levels.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing to enterprise targets.
- Selected and assigned instructors to conduct specific training programs.
Restaurant Manager
Carnival Australia - P&O Cruises
Sydney - Australia
09.2010 - 05.2011
- Correctly calculated inventory and ordered appropriate supplies.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Motivated staff to perform at peak efficiency and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Implemented effective inventory control systems to reduce food spoilage and waste.
General Manager
Toula Restaurant & Bar - Westin Harbor Castle
Toronto - ON - Canada
05.2004 - 09.2010
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Carefully interviewed, selected, trained, and supervised staff.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, glassware and other materials.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales
- Set clear expectations and created positive working environment for employees.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Bartender
Sheraton Hotels & Resorts Toronto Airport
Toronto - ON - Canada
03.2003 - 05.2004
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Created attractive bar displays by strategically arranging bottles and glasses.
Education
Telecommunications Technologist - Radio And Television Broadcasting
Unisal
Campinas - Sao Paulo - Brazil12-2001
Skills
- Staff development
- Sales growth
- Training and mentoring
- Operations management
- Collaborate cross-functionally
- Excellent communication
- Employee development
- Interpersonal relations
- Emergency response
- Time management abilities
- Effective communication
- Revenue growth
- Problem-solving abilities
- Strategic planning
- Employee coaching and mentoring
- Supply chain management
- Sales strategy
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Full Professional
French
Elementary
Timeline
Multi Unit General Manager
DePasquale Ventures Inc
05.2019 - Current
Catering Operations Manager
Cuisine Chez Vous
07.2017 - 04.2019
Corporate Training Manager
The Varano Group
06.2011 - 05.2017
Restaurant Manager
Carnival Australia - P&O Cruises
09.2010 - 05.2011
General Manager
Toula Restaurant & Bar - Westin Harbor Castle
05.2004 - 09.2010
Bartender
Sheraton Hotels & Resorts Toronto Airport
03.2003 - 05.2004
Telecommunications Technologist - Radio And Television Broadcasting
Unisal