Jean Marcel Remunini
Boston,MA
Summary
A dynamic leader with a proven track record at DePasquale Ventures Inc, I excel in operations management and staff development. My strategic planning and interpersonal skills have driven significant sales growth and operational efficiency. Expert in mentoring teams to exceed goals, I bring a positive attitude and analytical thinking to every challenge.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Strong Operational expertise, including competitive offerings, pricing, and market positioning.
Overview
22
22
years of professional experience
Work History
Multi Unit General Manager
DePasquale Ventures Inc
05.2019 - Current
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Developed and implemented strategies to increase sales and profitability.
Catering Operations Manager
Cuisine Chez Vous
07.2017 - 04.2019
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Handled payment collection and payroll of 45 employees.
- Hired and trained both permanent and temporary staff members.
- Promoted catering packages with most profitable outcomes without sacrificing client desires.
- Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
- Worked with chefs to plan menus according to client needs and budgets.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Coordinated with catering staff to deliver food services for special events and functions.
- Designed catering packages to increase sales and customer experience.
- Handled catering scheduling, ordered food and planned events.
Corporate Training Manager
The Varano Group
06.2011 - 05.2017
- Managed new employee orientation training process for more than 100 employees each year.
- Researched and obtained relevant course materials to achieve training objectives.
- Analyzed effectiveness of training programs at all levels and recommended updates.
- Directed field training to enhance participants' skills.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Directed training programs and development paths for managers and supervisors.
- Trained new hires to perform cross-training exercises with experienced workers.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Created in-depth training manual for all employees.
- Developed departmental systems and procedures to better align workflow processes.
- Implemented new learning strategies depending upon employees' skill levels.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing to enterprise targets.
- Selected and assigned instructors to conduct specific training programs.
Restaurant Manager
Carnival Australia - P&O Cruises
09.2010 - 05.2011
- Correctly calculated inventory and ordered appropriate supplies.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Motivated staff to perform at peak efficiency and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Implemented effective inventory control systems to reduce food spoilage and waste.
General Manager
Toula Restaurant & Bar - Westin Harbor Castle
05.2004 - 09.2010
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Carefully interviewed, selected, trained, and supervised staff.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, glassware and other materials.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales
- Set clear expectations and created positive working environment for employees.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Bartender
Sheraton Hotels & Resorts Toronto Airport
03.2003 - 05.2004
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Created attractive bar displays by strategically arranging bottles and glasses.
Education
Telecommunications Technologist - Radio And Television Broadcasting
Unisal
Campinas - Sao Paulo - Brazil12-2001
Skills
- Staff development
- Sales growth
- Training and mentoring
- Operations management
- Collaborate cross-functionally
- Excellent communication
- Employee development
- Interpersonal relations
- Emergency response
- Time management abilities
- Effective communication
- Revenue growth
- Problem-solving abilities
- Strategic planning
- Employee coaching and mentoring
- Supply chain management
- Sales strategy
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Full Professional
French
Elementary
Timeline
Multi Unit General Manager
DePasquale Ventures Inc
05.2019 - Current
Catering Operations Manager
Cuisine Chez Vous
07.2017 - 04.2019
Corporate Training Manager
The Varano Group
06.2011 - 05.2017
Restaurant Manager
Carnival Australia - P&O Cruises
09.2010 - 05.2011
General Manager
Toula Restaurant & Bar - Westin Harbor Castle
05.2004 - 09.2010
Bartender
Sheraton Hotels & Resorts Toronto Airport
03.2003 - 05.2004
Telecommunications Technologist - Radio And Television Broadcasting
Unisal
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