Summary
Overview
Work History
Education
Skills
Timeline
Generic

JEAN WILSON BERNARD

Brockton

Summary

Dynamic and results-driven technician with proven expertise in preventive maintenance and mechanical troubleshooting at Coah Way. Adept at enhancing customer satisfaction through effective communication and quality control. Demonstrated ability to install equipment and collaborate within teams to achieve project goals, ensuring safety compliance and operational efficiency.

Overview

1
1
year of professional experience

Work History

Cleaning Assistant /Mechanical Assembly Technician

HARLOFF MANUFACTURING COMPANY
Paw Paw
12.2023 - 07.2024
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Dusted furniture, machines or equipment.
  • Steam-cleaned or shampooed carpets.

Technician

COAH WAY
Jacksonville
04.2023 - 12.2023
  • Greased mechanical parts with lubrication to achieve smooth and regular functionality.
  • Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
  • Conducted preventive maintenance procedures according to established schedules.
  • Followed safety practices to safeguard against injury and damage to property.
  • Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
  • Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
  • Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
  • Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
  • Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
  • Communicated with distributors to acquire necessary equipment for projects.
  • Ran tests on newly repaired machinery and equipment to confirm proper functionality.
  • Inspected materials and equipment regularly to check for potential hazards and machine defects.
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
  • Used register system to ring up customer purchases, process payments, and issue receipts.
  • Completed scheduled appointments on time to drive quality service.
  • Managed quality control and maintained high level of customer satisfaction.
  • Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
  • Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
  • Maintained records of repairs, calibrations, and tests performed on equipment.
  • Estimated cost of labor and materials for projects and communicated value to clients.
  • Replaced defective components or parts as needed.
  • Tested and calibrated instruments to ensure accuracy and reliability of data.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Utilized hand tools to properly splice cables.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
  • Installed new appliances, wiring and machinery in homes with defective equipment.
  • Kept records of parts and equipment used in projects to update inventory.
  • Assisted in the development of disaster recovery plans for critical IT infrastructure components.
  • Disassembled dysfunctional machinery to perform root cause analysis and repairs.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Completed routine maintenance and repair.
  • Maintained updated knowledge through continuing education and advanced training.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Operated equipment and machinery according to safety guidelines.
  • Managed household errands and other essential duties.
  • Achieved cost-savings by developing functional solutions to problems.
  • Worked effectively in team environments to make the workplace more productive.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Updated and maintained databases with current information.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

ESL 1-2-3

RCC
Boston, MA
03-2024

Skills

  • Preventive maintenance
  • Mechanical troubleshooting
  • Equipment installation
  • Carpet cleaning
  • Quality control
  • Customer service
  • Team collaboration
  • Technical documentation
  • Safety compliance
  • Inventory management

Timeline

Cleaning Assistant /Mechanical Assembly Technician

HARLOFF MANUFACTURING COMPANY
12.2023 - 07.2024

Technician

COAH WAY
04.2023 - 12.2023

ESL 1-2-3

RCC
JEAN WILSON BERNARD