Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jediel Alvarado

Springfield

Summary

Able to communicate with team members at all levels, provide direction, and remain open to feedback Passionate and attentive cashier/customer service associate with a proven track record of providing great customer service

Overview

5
5
years of professional experience

Work History

Sales Associate

DICK'S Sporting Goods
West Springfield, MA
08.2024 - Current
  • Accurately tracked customer orders, identified, and resolved any issues during order fulfillment
  • Established personal connections with customers, exceeding customer service expectations
  • Built rapport with clients by providing quality customer service and problem solving

Team Member

Cinemark
West Springfield, MA
09.2023 - 08.2024
  • Create a welcoming environment for guests by providing exceptional hospitality
  • Demonstrate knowledge of products, services, and promotions to assist clients effectively
  • Utilize cutting-edge financial technology to deliver exceptional client experiences
  • Embrace diversity and inclusion to represent the brand and culture with the utmost hospitality

Sales Associate

Against All Odds
Holyoke, MA
11.2021 - 06.2023
  • Provide exceptional customer service by creating a welcoming environment and greeting every customer with hospitality
  • Utilize product knowledge to assist customers in finding solutions that meet their financial needs
  • Collaborate with a team of experts to ensure clients receive the best solutions
  • Maintain awareness of promotions and advertisements to inform customers of available products and services
  • Process sales transactions accurately and efficiently while maintaining cash accountabilities
  • Communicate customer feedback and requests to management for continuous improvement

Education

Business -

Springfield Technical Community College
Springfield, MA
05-2028

High School Diploma -

Springfield Central High
Springfield, MA
05-2023

Skills

  • Customer service
  • Communication skills
  • Microsoft Word
  • Microsoft Excel
  • Bilingual
  • Spanish
  • Attention to Detail
  • Calm demeanor
  • Teamwork and collaboration
  • Cash handling
  • Cash register operations
  • Problem-solving skills

Timeline

Sales Associate

DICK'S Sporting Goods
08.2024 - Current

Team Member

Cinemark
09.2023 - 08.2024

Sales Associate

Against All Odds
11.2021 - 06.2023

Business -

Springfield Technical Community College

High School Diploma -

Springfield Central High
Jediel Alvarado