Able to communicate with team members at all levels, provide direction, and remain open to feedback Passionate and attentive cashier/customer service associate with a proven track record of providing great customer service
Overview
5
5
years of professional experience
Work History
Sales Associate
DICK'S Sporting Goods
West Springfield, MA
08.2024 - Current
Accurately tracked customer orders, identified, and resolved any issues during order fulfillment
Established personal connections with customers, exceeding customer service expectations
Built rapport with clients by providing quality customer service and problem solving
Team Member
Cinemark
West Springfield, MA
09.2023 - 08.2024
Create a welcoming environment for guests by providing exceptional hospitality
Demonstrate knowledge of products, services, and promotions to assist clients effectively
Utilize cutting-edge financial technology to deliver exceptional client experiences
Embrace diversity and inclusion to represent the brand and culture with the utmost hospitality
Sales Associate
Against All Odds
Holyoke, MA
11.2021 - 06.2023
Provide exceptional customer service by creating a welcoming environment and greeting every customer with hospitality
Utilize product knowledge to assist customers in finding solutions that meet their financial needs
Collaborate with a team of experts to ensure clients receive the best solutions
Maintain awareness of promotions and advertisements to inform customers of available products and services
Process sales transactions accurately and efficiently while maintaining cash accountabilities
Communicate customer feedback and requests to management for continuous improvement