Jeffrey Gonzalez
West Roxbury
Summary
Experienced Automotive Technician specializing in diagnostic troubleshooting and maintenance of municipal vehicles. Enhances operational efficiency and safety through effective service and training. Committed to customer satisfaction and team support while consistently meeting shop targets through strong mechanical knowledge and work ethic.
Overview
22
22
years of professional experience
Work History
Full time automotive technician
Boston Public Works
Boston
01.2015 - Current
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Repaired and replaced worn or damaged parts in various automotive systems.
- Performed maintenance on municipality vehicles and ground equipment to ensure operational readiness
- Performed routine maintenance on city vehicles to ensure operational readiness.
Part-time Rebalancer/Bike Checker/Repair
Hubway (Alta Share Bicycles)
01.2014 - 01.2015
- Delivered quality customer service and ensured bikes were safe and ready for customers at hubway stations. and Maintained operational standards by fixing bikes at hubway stations.
- Inspected bicycles for safety and functionality before distribution.
- Coordinated repairs and maintenance for fleet readiness and efficiency.
- Issued bikes promptly during rush hour and ensured stations had properly functioning docks and adequate space for bike docking.
- Monitored inventory levels of spare parts and bicycle components.
Full-time Valet Supervisor/Lead
VPNE (Valet Parking New England)
01.2013 - 01.2015
- Supervised valet staff to ensure efficient vehicle handling and guest service.
- Coordinated scheduling and shift assignments for valet personnel and operations.
- Trained and guided new team members in their job roles to enhance team efficiency
- Trained new employees on company protocols and customer service standards.
- Delivered exceptional customer service while ensuring safe operation of customer vehicles
Full-time Technician
Northeastern University
Boston
01.2009 - 01.2012
- Performed maintenance on fleet vehicles and ground equipment across northeastern region, ensuring optimal performance and reliability
- Delivered quality customer service to enhance client satisfaction and support operational efficiency
- Restocked inventory to ensure product availability and maintained accurate inventory records
Young Peoples Project
Boston
01.2009 - 01.2010
- Led and instructed children and teenagers in outdoor recreation, and also better them in math
- Provided guidance and supervised daily living and socialization
Madison Park Tech Voc School
Boston
06.2006 - 01.2010
- Live repair on customers' cars
- Work on vehicles with knowledge taught with instructor supervision
- Learned the basics up to the most challenging
Bikes Not Bombs
Boston
01.2005 - 01.2007
- Provided quality customer service
- Bike Maintenance and repair
- Bike Building from bottom up
Education
Associate’s Degree - Automotive Technology
Benjamin Franklin Institute of Technology
Boston, MA01-2013
High School Diploma -
Madison Park Technical Vocational High School
Boston, MA01-2010
Timeline
Full time automotive technician
Boston Public Works
01.2015 - Current
Part-time Rebalancer/Bike Checker/Repair
Hubway (Alta Share Bicycles)
01.2014 - 01.2015
Full-time Valet Supervisor/Lead
VPNE (Valet Parking New England)
01.2013 - 01.2015
Full-time Technician
Northeastern University
01.2009 - 01.2012
Young Peoples Project
01.2009 - 01.2010
Madison Park Tech Voc School
06.2006 - 01.2010
Bikes Not Bombs
01.2005 - 01.2007
Associate’s Degree - Automotive Technology
Benjamin Franklin Institute of Technology
High School Diploma -
Madison Park Technical Vocational High School