Jeffrey Kettell
Sandwich
Overview
43
43
years of professional experience
Work History
Service Splice Technician
Verizon Communications Inc
South Yarmouth
05.1999 - 07.2025
- Installed and maintained telecommunications equipment for optimal performance.
- Conducted routine inspections to ensure compliance with safety standards.
- Assisted in training new technicians on industry best practices.
- Implemented preventive maintenance schedules to enhance service reliability.
- Utilized diagnostic tools to identify and resolve technical problems efficiently.
Mail Handler
USPS
Buzzards Bay
10.1997 - 11.1998
- Sorted incoming mail by size and destination for efficient processing.
- Operated sorting machinery to facilitate accurate mail distribution.
- Operated mail processing equipment and manually sorted mail.
Security Officer
The Cove at Yarmouth
West Yarmouth
03.1997 - 12.1997
- Monitored premises for suspicious activity and potential security threats.
- Conducted regular patrols to ensure safety of guests and staff.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Fire Tower Operator
Commonwealth of MA
Sandwich
07.1997 - 10.1997
- Operated communication equipment to relay instructions and coordinate tower activities.
- Maintained accurate logs of tower operations, including communications and incidents.
- Assessed weather conditions before beginning work on the tower structure.
District Security Manager
Macy's East/Jordan Marsh
Hyannis
03.1994 - 11.1996
- Developed security protocols to protect retail assets and personnel.
- Coordinated training programs for staff on emergency response procedures.
- Monitored surveillance equipment to identify potential security threats.
- Supervised property entrances and exits and monitored employee safety.
Security Manager
Abraham Straus / Jordan Marsh
Short Hills
11.1992 - 03.1994
- Conducted regular safety audits to identify potential risks in the retail environment.
- Trained staff on emergency procedures and security protocols for incident response.
- Reviewed surveillance footage to investigate incidents and compile reports for management.
- Maintained team compliance with professionalism guidelines and security team standards.
- Managed a team of Security Officers responsible for monitoring CCTV cameras and responding to alarms.
Loss Prevention Manager
Jordan Marsh
Dayton
12.1990 - 11.1992
- Developed loss prevention strategies to minimize theft and shrinkage.
- Interviewed individuals suspected of internal theft or shoplifting.
- Maintained documents of all loss prevention activity.
- Monitored loss prevention operations to reduce impact of loss and identify theft and fraud.
Special Police Officer / Cadet / Intern
Town of Braintree
Braintree
01.1983 - 09.1991
- Enforced town ordinances and regulations to maintain public order.
- Prepared detailed reports on incidents, observations, and enforcement actions.
- Conducted foot and vehicle patrols, ensuring the safety of personnel and property.
- Utilized firearms in accordance with departmental policy and procedure.
- Acquired working knowledge of department practices, procedures and equipment by participating in training sessions and one-on-one mentoring.
Corporate Investigator
Jordan Marsh
Boston
01.1989 - 12.1990
- Conducted thorough investigations on internal fraud and misconduct cases.
- Analyzed surveillance footage to identify suspicious activities within company premises.
- Interviewed employees and witnesses to obtain relevant information for cases.
- Coordinated with law enforcement agencies on criminal investigations involving the company's employees.
Assistant Security Manager
Jordan Marsh
Braintree
01.1987 - 01.1989
- Assisted in developing and implementing security protocols and procedures.
- Monitored surveillance systems to ensure compliance with security standards.
- Liaised with external law enforcement agencies for coordinated efforts.
- Installed cameras to investigate loss, fraud, theft and abuse by personnel or visitors.
- Compiled evidence for law enforcement officials to use to prosecute criminals.
Security Officer
Bay Colony of Boston, Inc.
Boston
07.1986 - 01.1987
- Monitored premises for suspicious activity and potential security threats.
- Collaborated with local law enforcement during emergency situations as needed.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
Store Detective
William Filene's and Sons
Braintree
07.1984 - 10.1986
- Monitored store premises to prevent theft and ensure safety.
- Conducted regular surveillance of high-risk areas to identify suspicious behavior.
- Investigated incidents of theft, fraud and vandalism on store property.
- Monitored customers for shoplifting activity using surveillance equipment.
Education
Bachelor of Science - Criminal Justice
Northeastern University
Boston, MA06-1986
Skills
- Problem solving
- Attention to detail
- Telecommunications installation
- Diagnostic troubleshooting
- Preventive maintenance
- Safety compliance inspection
- Technical training
- Customer relationship management
References
References available upon request.
Timeline
Service Splice Technician
Verizon Communications Inc
05.1999 - 07.2025
Mail Handler
USPS
10.1997 - 11.1998
Fire Tower Operator
Commonwealth of MA
07.1997 - 10.1997
Security Officer
The Cove at Yarmouth
03.1997 - 12.1997
District Security Manager
Macy's East/Jordan Marsh
03.1994 - 11.1996
Security Manager
Abraham Straus / Jordan Marsh
11.1992 - 03.1994
Loss Prevention Manager
Jordan Marsh
12.1990 - 11.1992
Corporate Investigator
Jordan Marsh
01.1989 - 12.1990
Assistant Security Manager
Jordan Marsh
01.1987 - 01.1989
Security Officer
Bay Colony of Boston, Inc.
07.1986 - 01.1987
Store Detective
William Filene's and Sons
07.1984 - 10.1986
Special Police Officer / Cadet / Intern
Town of Braintree
01.1983 - 09.1991
Bachelor of Science - Criminal Justice
Northeastern University
Similar Profiles
Shawn BenjaminShawn Benjamin
Customer Zone Technician 1 at Verizon Communications IncCustomer Zone Technician 1 at Verizon Communications Inc
Meghan LarsonMeghan Larson
Senior Manager, Financial Planning & Analysis at Verizon Communications IncSenior Manager, Financial Planning & Analysis at Verizon Communications Inc
Anthony J. WilliamsAnthony J. Williams
Service Technician at Verizon Communications IncService Technician at Verizon Communications Inc
Fred R. KreinbrinkFred R. Kreinbrink
Utility Operations Manager at City of NapervilleUtility Operations Manager at City of Naperville
REBECA DIAZREBECA DIAZ
Patient Care Technician at Fresenius Medical CarePatient Care Technician at Fresenius Medical Care