Jeffrey Southworth
Lowell
Summary
Proven leader in facility management, adept at driving significant improvements in facility safety and operations efficiency. At The University of California San Diego, I spearheaded a team over over 25 employees, enhancing service quality through strategic training and supervision, and mastered cost-reduction methods, achieving notable operational excellence. Skilled in vendor performance management and fostering a collaborative team environment, my approach consistently delivers outstanding results.
Overview
12
12
years of professional experience
Work History
Sr. Custodial Manager
University Of California San Diego
11.2023 - 09.2024
- Trained and mentored all new personnel to maximize quality of service and performance.
- Communicated repair needs to maintenance staff.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Increased employee performance through effective supervision and training.
- Completed schedules, shift reports, and other business documentation.
- Evaluated employee performance and developed improvement plans.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Optimized work schedules for maximum efficiency and minimized disruptions to building occupants.
- Managed the hiring process for new custodial staff members, ensuring proper qualifications were met before onboarding.
Facilities Manager
Prospect Hill Academy Charter School
03.2019 - 08.2023
- Responded to building emergencies and managed repairs.
- Investigated problems and determined appropriate remedies.
- Interviewed, hired and trained qualified maintenance employees.
- Drove continuous improvement of processes and systems operation.
- Controlled expenses to meet budget requirements.
- Accounted for building usage and organizational needs when planning maintenance activities.
- Maintained HVAC, temperature control, electrical and building automation systems.
- Analyzed building control and HVAC system performance and recommended improvements.
- Led facility management staff and consultants in producing business plan that focused on facility operations.
- Supervised staff of 15 in day-to-day activities.
- Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
Lead Custodian
City Of Lowell School Dept
07.2012 - 03.2019
- Performed custodial duties to maintain area in clean and habitable condition.
- Sanitized and maintained floors by sweeping, mopping and refinishing.
- Led, oversaw and trained team to perform routine custodial duties and basic maintenance and repair.
- Monitored employees to enforce proper use of personal protective equipment, supplies and equipment.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Maintained floor cleaning and waxing equipment.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
- Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
Education
High School Diploma -
Lowell High School
Lowell, MA06.1998
Skills
- Facility Safety Management
- Facility Operations
- Supervision Abilities
- Cost-Reduction Methods
- Job Assignments
- Goal Management
- Facility Renovation
- Service Planning
- Scheduling and Planning
- Employee Supervision
- Vendor Performance Management
- Building Upkeep
- Equipment Efficiency
References
Available upon request
Timeline
Sr. Custodial Manager
University Of California San Diego
11.2023 - 09.2024
Facilities Manager
Prospect Hill Academy Charter School
03.2019 - 08.2023
Lead Custodian
City Of Lowell School Dept
07.2012 - 03.2019
High School Diploma -
Lowell High School
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