Profil professionnel
Vue d'ensemble
Expérience
Formation
Compétences
Websites
Informations complémentaires
Langues
Chronologie
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Jehouani Elhoussin

Jehouani Elhoussin

Manager
Essaouira

Profil professionnel

Experienced team and operations manager with over 14 years of experience in tourist transport and over 5 years in oilfields. Proven skills in management, process digitalization, business development, and continuous improvement. Results-oriented, rigorous, and comfortable in complex and demanding environments.

Vue d'ensemble

12
12
years of professional experience
2025
2025
years of post-secondary education

Expérience

Agency Manager

Handy Travel Morocco
Essaouira, Maroc
02.2018 - Actuel
  • Overall Supervision: operations, HR, finance, and business strategy.
  • Fleet coordination (minibuses, 4x4s, vans) and management of driver schedules.
  • Development of partnerships with hotels, travel agencies, and digital platforms.
  • Implementation of an online booking system, resulting in a 30% increase in revenue despite the pandemic.
  • Recruitment and management of operational and administrative teams.
  • Ensured strict compliance with safety standards and legal obligations.
  • Negotiation with external suppliers to secure the best possible contractual terms.
  • Management of strategic client relationships, including commercial follow-up, personalized case handling, and negotiation.
  • Daily operations management of the agency, including staff supervision and task coordination.
  • Monitoring and analysis of key performance indicators to identify areas for improvement.
  • Maintaining a positive and motivating work environment to ensure employee engagement and satisfaction.
  • Development of marketing strategies to attract new clients and retain existing ones.
  • Resolution of client-related issues, by providing tailored solutions to meet their specific needs.
  • Collaboration with other departments or business partners to ensure excellent customer experience.
  • International business development and expansion.
  • Budget validation for departments and procurement, and decision-making on investment plans.





Site Supervisor

Oil Company
Tamanar, Maroc
01.2014 - 01.2019
  • Supervision of drilling, extraction, and maintenance activities.
  • Management of 40 technicians and coordination of subcontractors.
  • Reduced downtime through effective preventive maintenance planning.
  • Monitoring of procurement and logistics for technical equipment.
  • Strict compliance with safety and environmental protection standards.
  • Scheduling oversight and time management of personnel to ensure deadlines are met.
  • Management of raw material inventory, ensuring consistent and appropriate supply for production needs.





VIP Transport & Luxury Tourism Manager

Marrakech
02.2007 - 01.2014
  • Comprehensive coordination of high-end transportation services for VIP clients (business executives, celebrities, official delegations, etc.).
  • Close collaboration with travel agencies, 5-star hotels, and event organizers to ensure seamless and flawless logistics.
  • Organization of transportation for major events: conferences, luxury weddings, festivals, international sports events, etc.
  • Management of a luxury vehicle fleet (sedans, vans, limousines) and supervision of professional drivers. +Supervision of schedules, management of unforeseen situations, and enforcement of safety and confidentiality standards.
  • Booking, monitoring, and adjustment of routes according to clients' specific requests and operational constraints.



Formation

Certified Persuasion and Presence for Program and Project Managers -

Université du Maryland, College Park

Special Project Management Principles &Practices -

University of California, Irvine Division of Continuing Education

Certified Ingénierie des Systèmes et Gestion de Programmes -

Université du Colorado à Boulder

Project Governance & Project Management Office PMO -

The Open University

Leadership & Followership -

The Open University

Project Management Foundations -

Project Management Institute (PMI)

Agile at Work: Driving Productive Agile Meetings -

Project Management Institute (PMI)

Management Tips: Series -

Project Management Institute (PMI)

Introduction_ PMI® Authorized On-demand PMP® Exam -

Project Management Institute (PMI)

Introduction à la gestion cognitive de projet en I -

Project Management Institute (PMI)

Introduction to Cognitive Project Management in AI -

Project Management Institute (PMI)

Certified Foundations of Project Management. -

Google Career Certificates

Google Project Planning : Putting It All Together -

Google Career Certificates

Certified Project Execution : Running the Project -

Google Career Certificates

Project Initiation : Starting a Successful Project -

Google Career Certificates

Applying Project Management in the Real World -

Google Career Certificates

Certified Agile Project Management -

Google Career Certificates

Project Management Professionals -

Google Career Certificates

Certificate of Completion: Adopting the Coach Man -

LinkedIn Learning

Master en Business Management - busniness management

Fédération Internationale des Études Professionnelles
10 RUE DE PENTHIEVRE 75008 PARIS

Certified Business & Management Expert - undefined

YouView London University

Automaticien, Informatique Industrielle & Maintenance - undefined

CESA Sup Casablanca

Technicien en Électricité de Maintenance Industrielle - undefined

ISTAI Marrakech

Compétences

  • Team management

  • Leadership

  • Logistics

  • Project planning

  • Interdepartmental coordination

  • Business development

  • Customer relations

  • Budget management

  • Reservation systems

  • Active listening to client needs

  • Strong analytical thinking

  • Commercial creativity

  • Event planning

  • Negotiation skills

  • Team leadership

  • Marketing strategy

  • Performance monitoring

  • Project management

  • Adaptability

Informations complémentaires

+Volunteer President of the Essaouira Tourist Transport Employers' Association.
+ Volunteer Vice President of the Regional Association of Tourist Transport Professionals Marrakech-Safi.
+ Volunteer Executive Member of the National Federation of Tourist Transport (FNTT).
+Music.

+Cinema.

+Passion for foreign cultures.

Langues

Arabe
Langue maternelle
Français
Bilingue
Anglais
Opérationnel

Chronologie

Agency Manager

Handy Travel Morocco
02.2018 - Actuel

Site Supervisor

Oil Company
01.2014 - 01.2019

VIP Transport & Luxury Tourism Manager

02.2007 - 01.2014

Certified Business & Management Expert - undefined

YouView London University

Automaticien, Informatique Industrielle & Maintenance - undefined

CESA Sup Casablanca

Technicien en Électricité de Maintenance Industrielle - undefined

ISTAI Marrakech

Certified Persuasion and Presence for Program and Project Managers -

Université du Maryland, College Park

Special Project Management Principles &Practices -

University of California, Irvine Division of Continuing Education

Certified Ingénierie des Systèmes et Gestion de Programmes -

Université du Colorado à Boulder

Project Governance & Project Management Office PMO -

The Open University

Leadership & Followership -

The Open University

Project Management Foundations -

Project Management Institute (PMI)

Agile at Work: Driving Productive Agile Meetings -

Project Management Institute (PMI)

Management Tips: Series -

Project Management Institute (PMI)

Introduction_ PMI® Authorized On-demand PMP® Exam -

Project Management Institute (PMI)

Introduction à la gestion cognitive de projet en I -

Project Management Institute (PMI)

Introduction to Cognitive Project Management in AI -

Project Management Institute (PMI)

Certified Foundations of Project Management. -

Google Career Certificates

Google Project Planning : Putting It All Together -

Google Career Certificates

Certified Project Execution : Running the Project -

Google Career Certificates

Project Initiation : Starting a Successful Project -

Google Career Certificates

Applying Project Management in the Real World -

Google Career Certificates

Certified Agile Project Management -

Google Career Certificates

Project Management Professionals -

Google Career Certificates

Certificate of Completion: Adopting the Coach Man -

LinkedIn Learning

Master en Business Management - busniness management

Fédération Internationale des Études Professionnelles

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