Jemina Simon
Boston
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
19
19
years of professional experience
Work History
Project Manager
Caribbean Integration Community Development
03.2023 - 02.2025
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
- Oversaw implementation of new project management software, facilitating more efficient workflow and better project tracking.
- Led cross-functional teams to successful project completions, improving team cohesion and productivity with effective leadership strategies.
- Monitored project progress, identified risks and took corrective action as needed.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Analyzed project performance data to identify areas of improvement.
Property Manager
Cote Village Townhomes & Apartments
01.2021 - 03.2023
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
- Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
- Coordinated with legal counsel to handle eviction processes smoothly and professionally.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Kept properties in compliance with local, state, and federal regulations.
- Communicated effectively with owners, residents, and on-site associates.
- Completed annual rent calculations using housing database software.
Property Manager
Children's Services of Roxbury
01.2019 - 01.2021
- Ensured the smooth running of 32 scattered site housing apartments under the housing and stabilization program within a fast-paced environment
- Managed move in readiness, maintain safe, clean and secure homes for participants and their families
- Fostered relationships with property owners, case placement managers, on site associates and vendors to achieve an effortless and seamless transitions of families as they secure permanent housing
- 24-hour on-call services to owners and Case Placement Managers
- Communicated property issues to owners to streamline input and completion of work requests and grow participants' satisfaction
- Investigate and resolve participants complaints; coordinate maintenance; grounds keeping and maintenance team to achieve owner and participant satisfaction
- Scheduled monthly routine visits such as pest exterminations, fire alarms testing, property owner and maintenance meetings
- Reviewed and approve bills and invoices for assigned buildings
- Monitored complaint log daily, process all requests and concerns as necessary
- Prepare monthly AP and vacant units report to maintain consistent records and ensure accuracy for review by owners and property director
- Managed all aspects of turn overs between transitioning families to ensure all apartments are ready at any given time for new families moving in
- Sought new properties to add to portfolio in addition to removing units from portfolio which no longer meet scattered sites criteria
Assistant Community Director
Garrison Square
01.2017 - 01.2019
- Previously responsible for the daily operations of two residential properties combined 900 residents; processed rent payments and paid invoices; Contacted residents to collect overdue rents, issue friendly reminder balances and 14 days- notice letters and managed all evictions proceedings
- Lead pending tasks and sales meetings; created sales plans to yield higher occupancy and prospective resident tours; distributed weekly marketing surveys; shopped surrounding competitors; post and managed all social media accounts; post all availabilities on multiple sales platforms
- Interviewed new prospective residents and conducted tours of properties; processed applications, conducted credit checks and submitted final approval; addressed and promptly resolved questions, requests, and complaints from residents; Managed records and files of current residents; managed resident renewals
- Inspected property on a regular basis to assess condition of buildings and grounds, and ensured that empty homes are ready for move in; sat in weekly maintenance meetings with maintenance director to review upcoming turns, or ROI renovations; schedule and oversee service requests to apartment homes
- Managed tax credit affordable waitlist, processed applications per federal housing regulations; verified income, executed leases with new and returning applicants to ensure all parties understand the terms and conditions of the program and leases
- Scheduled, plan and executed bi-weekly resident functions on the properties; sent daily communications on resident portals i.e., announcements; managed amenity reservations
- Worked closely with community directors and review occupancy, trends and or pending issues in weekly meetings
Leasing Professional
Troy Boston
01.2015 - 05.2017
- Leased apartments and sold property's products and services to prospects; responded to internet leads, answered prospect calls and conducted property tours; maintained prospect traffic and leasing data
- Marketed property amenities to close sales and maintain a required 93% occupancy, tracked and followed up with all referrals, walk-ins, phone and email inquiries; worked closely and collaboratively with Real Estate Brokers to close client sales
- Demonstrated an all-inclusive understanding of pricing, floor plans, amenities, and other offerings the community provides while touring prospects
- Utilized established sales and marketing strategies to increase property traffic, maintained closing ratios and work to achieve and exceed budgeted occupancy percentages
- Prepared daily reports for management submission; conducted weekly market survey trend analysis of local market, competitors and updating property comparable; maintained prospect traffic and leasing data
- Managed all social media platforms to engage new and existing followers, inform resident community internally; post announcements
- Prepared leasing checklist and packages which includes all required forms, deposits, schedules, and information; Deliver resident gifts; inspect units to ensure readiness for move-ins and move-outs
- Assisted with developing and coordinating monthly leasing events and resident promotional activities
Leasing Consultant
Brandywyne Village
01.2010 - 01.2015
- Responsible for marketing of property, management of social media accounts, creating ads, accurate advertising via 3rd party listings & conducting monthly market comparison surveys
- Interviewed prospective tenants and recorded information to ascertain leasing needs and qualifications; Carefully & accurately screened applicants for tenancy with running credit and background screens, verified employment income and obtained positive landlord references
- Accompanied prospects to model apartments and discussed size and layout of floorplans, available facilities, services available, and terms of lease; Completed lease form or agreement and collected rental deposit; Explain lease and application in detail
- Inspected condition of premises periodically and arranged for necessary turn over; Reviewed availability list routinely for current move-ins, pending move-outs, and vacancies
- Generated, compiled & submitted weekly Traffic & Vacancy Reports via one site/L2L systems to upper management and owners by weekly due date
- Greeted prospects in person and over the telephone in a courteous and professional manner; Provided rental and neighborhood information to new prospects; Maintained daily traffic logs, phone logs & follow-up as directed
- Complied with all Fair Housing guidelines, state and federal guidelines; Maintained leasing files as directed in policies and procedures manual
- Assisted management team in obtaining objectives and completing projects as directed; Worked closely with Property Manager with administration of leases, bi-weekly marketing meetings for property including prompt outline of new leases and new move ins
Program Representative
MBHP
01.2007 - 01.2009
- Facilitated all aspects of the recertification, relocation and/or eligibility process including complete 98% of assigned annual recertification caseload on a monthly basis; Determined program eligibility, met with each participant to verify family composition and income
- Determined maximum housing cost, calculated rent shares with 98% accuracy (2% discrepancy); Documented third party verification explained and completed required forms with participants
- Processed interim changes, and process/re-instate leasing agreements and housing contracts including entering data to ensure proper participant and applicant tracking and timely subsidy payment
Tenant Service Coordinator
Glenborough Realty Trust
01.2006 - 01.2007
- Acted as First point of contact with commercial tenants, vendors, and contractors in support of Property Manager; dispatched vendors to correct issues and follow-up with the tenant to ensure satisfactory resolution of the issue
- Assisted Property Manager with administering tenant move-ins and move-outs; prepare lease abstracts, review and communicate lease termination provisions, and final inspections; Communicated with tenants to relay property information (ex Fire/life/safety drills, security notices, disruption in service notices
- Maintained tenant files for accuracy, Updated lease abstracts for emergency contact information, Certificates of Insurance, lease options, and tax identification numbers
- Prepared letters, bill backs, and spreadsheets as necessary & distributed as directed; Ensured that all contractors working at the properties had current insurance certificates on file meeting the minimum requirements of the management agreement, the lease, and/or the corporate legal department
- Streamlined communication between property management, maintenance staff, and tenants for seamless service delivery
- Served as the primary point of contact for tenant inquiries, providing prompt assistance and escalating concerns when necessary
- Conducted thorough applicant screening processes that included credit checks, employment verification, and reference validation resulting in high-quality tenant selection
- Collaborated with maintenance teams to coordinate repairs and schedule preventive maintenance visits, minimizing disruption to tenants' daily lives
Education
B.A. - Broadcast Communication with concentration in Journalism
Pine Manor College
05.2004
Skills
- Compliance
- Cross Collaboration
- Due Diligence
- Leadership
- Enhanced attention to detail
- Team Bonding
- Customer relations specialist
- Project planning and development
- Project Management
- Client Relations
- Staff Management
- Workflow planning
- Project planning
- Project scheduling
- Client relations
- Cross-functional collaboration
Hobbies and Interests
- Interior Design
- Furniture Restoration
Languages
Haitian Creole
Timeline
Project Manager
Caribbean Integration Community Development
03.2023 - 02.2025
Property Manager
Cote Village Townhomes & Apartments
01.2021 - 03.2023
Property Manager
Children's Services of Roxbury
01.2019 - 01.2021
Assistant Community Director
Garrison Square
01.2017 - 01.2019
Leasing Professional
Troy Boston
01.2015 - 05.2017
Leasing Consultant
Brandywyne Village
01.2010 - 01.2015
Program Representative
MBHP
01.2007 - 01.2009
Tenant Service Coordinator
Glenborough Realty Trust
01.2006 - 01.2007
B.A. - Broadcast Communication with concentration in Journalism
Pine Manor College
Similar Profiles
Jemina SimonJemina Simon
Project Manager at Caribbean Integration Community DevelopmentProject Manager at Caribbean Integration Community Development
Patrice LeePatrice Lee
Defense Travel System (ODTA) at Combat Development & IntegrationDefense Travel System (ODTA) at Combat Development & Integration
CAROLINA MAROCOLO CARDOSOCAROLINA MAROCOLO CARDOSO
NA at Ministry of Integration and Regional Development of the Federal Government of BrazilNA at Ministry of Integration and Regional Development of the Federal Government of Brazil