Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Jenasis Pacheco

Springfield

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. I’m a Disciplined former ROTC Cadet with proven ability to complete tasks efficiently and productively. Specialized in leadership, strategic planning, and physical endurance. Excel in teamwork, adaptability, and communication, ensuring seamless collaboration and effective problem-solving in high-pressure environments.

Overview

4
4
years of professional experience
2025
2025
years of post-secondary education

Work History

Sales Associate

Staples
Springfield
10.2024 - Current
  • Assisted customers with product selection and provided knowledgeable recommendations.
  • Managed inventory levels and organized stockroom for efficient product retrieval.
  • Processed sales transactions accurately using point-of-sale systems.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Participated in promotional events to drive sales and engage customers effectively.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Handled customer complaints in a professional manner.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Used technology resources to assist customers in locating and selecting items.

Restaurant Hostess

Uno Pizzeria & Grill
Springfield
10.2021 - 11.2024
  • Greeted guests warmly and ensured a positive first impression.
  • Managed reservation system and communicated with dining staff effectively.
  • Seated customers efficiently while considering preferences and wait times.
  • Maintained cleanliness and organization of the host area during service hours.
  • Implemented seating charts to optimize table turnover and flow of guests.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Managed reservations, waitlists, and special requests for large parties.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.

Renovator

Dollar Tree
Springfield
06.2023 - 06.2023
  • Conducted renovation and maintenance tasks to enhance store appearance.
  • Collaborated with team members to complete projects efficiently and accurately.
  • Utilized basic tools and equipment for repairs and improvements.
  • Assisted in organizing workspaces to ensure safety and accessibility.
  • Followed safety protocols while performing renovation duties consistently.
  • Gathered and removed garbage, old furniture, and other debris from job sites.

Education

Central Highschool
Springfield, MA

Skills

  • Point-of-sale systems
  • Inventory management
  • Customer relationship management
  • Product knowledge
  • Time management
  • Team collaboration
  • Customer service
  • Problem solving
  • Organizational skills
  • Multitasking
  • Cash handling accuracy
  • Relationship building

Languages

English
Full Professional
Spanish
Limited

Accomplishments

  • JROTC Citation and metal award
  • Air Force cap pin complication of 3 years

Timeline

Sales Associate

Staples
10.2024 - Current

Renovator

Dollar Tree
06.2023 - 06.2023

Restaurant Hostess

Uno Pizzeria & Grill
10.2021 - 11.2024

Central Highschool

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Jenasis Pacheco