Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jenel Gonzalez

Feeding Hills

Summary

I am a hardworking, dedicated individual who enjoys working with others. I pride myself on my people skills and problem-solving capabilities. I am currently enrolled at Bay Path University on track to earning my BS in biology.

Overview

8
8
years of professional experience

Work History

Sales Associate

TJ Maxx, TJX Companies
West Springfield, MA
08.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Seasonal Sales Associate

Kohls Department Store
West Springfield, MA
09.2020 - 01.2021
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Project Estimator

Make-A-Wish
West Springfield, MA
10.2019 - 03.2020
  • Priced toys for children with threatening medical conditions.
  • Recommended most cost-friendly options.
  • Researched and surveyed local distributors that would donate.
  • Maintained through record keeping, sales receipts, and documentation.

Peer Group Counselor

Agawam High School
Agawam, MA
10.2016 - 01.2019
  • Promoted a safe and supportive environment for students to openly discuss personal challenges and experiences.
  • Facilitated group therapy sessions, fostering open communication and mutual understanding among members.
  • Enhanced group dynamics by implementing team-building activities and exercises.
  • Offered coaching and guidance in a structured atmosphere.

Education

Bachelor of Science - Biology

Bay Path University
Longmeadow, MA
05.2026

Skills

  • Customer Service
  • Time Management
  • Problem-solving skills
  • Teamwork and Collaboration
  • Verbal/written communication
  • Reliable and punctual
  • Basic Mathematics

Accomplishments

  • Received 'Pro Merrito' academic award
  • Remained on the honor roll throughout high school

Timeline

Sales Associate

TJ Maxx, TJX Companies
08.2021 - Current

Seasonal Sales Associate

Kohls Department Store
09.2020 - 01.2021

Project Estimator

Make-A-Wish
10.2019 - 03.2020

Peer Group Counselor

Agawam High School
10.2016 - 01.2019

Bachelor of Science - Biology

Bay Path University
Jenel Gonzalez