Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenita Dos

Lowell

Summary

A proactive worker who excels in customer service and tending to individual's needs. Skilled at welcoming guests and providing an overall comfortable environment for guests. A fast-paced worker who is able to keep mental notes of multiple tasks and overseeing dining operations. Quick to assist front of house employees and help table bussing during busy hours all while tending to one's own job tasks. A pleasant cashier who greets a customer with an energetic tone and is quick to put in orders. Has worked in preparing bags of food for customers and bringing them out in a timely manner.

Overview

4
4
years of professional experience

Work History

Cleaner

OneService Maintenance
Brooklyn
04.2025 - 09.2025
  • Maintained cleanliness of assigned areas using appropriate cleaning supplies and equipment.
  • Managed waste disposal and recycling according to environmental guidelines.
  • Utilized floor maintenance equipment for scrubbing, buffing, and polishing surfaces.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Stocked supplies such as soap, toilet paper, and paper towels in restrooms.

Cashier/Host

Buffalo Wild Wings
Brooklyn
04.2024 - 04.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

CASHIER

Market Basket
04.2021 - 09.2023
  • Operates cash register and accurately processes payments
  • Maintains cleanliness of the checkout area by cleaning the conveyor belt and tidying the register
  • Usually performed closing procedures which included counting cash in the register, restocking, cleaning, reorganizing each store isle, and making sure everything is passed in properly
  • Built and maintained positive relationships with co-workers
  • Greet every customer with a positive attitude and makes sure the service provided to them are spot-on
  • Works with multiple people a day in a fast-paced environment, able to multitask with no issue
  • Helped restock and organize shelves when tasked to do so
  • Developed strong customer service
  • Has accurately processed payments using cash, card, or checks
  • Managed large amounts of cash during busy hours
  • Has helped train new team members
  • Helped customers locate items throughout the store when asked
  • Resolved complaints in accordance to company policy.

Education

ASSOCIATE IN SCIENCE (A.S.) -

Middlesex Community College

Skills

  • Customer Service
  • Payment Processing
  • Cash Handling
  • Effective Communication
  • Basic Math
  • Multitasking
  • Patience and Empathy
  • Work Ethic and Integrity
  • Guest Relations
  • Team Collaboration
  • Warm and Friendly
  • Staff Training
  • Cleaning techniques
  • Sanitation practices

Timeline

Cleaner

OneService Maintenance
04.2025 - 09.2025

Cashier/Host

Buffalo Wild Wings
04.2024 - 04.2025

CASHIER

Market Basket
04.2021 - 09.2023

ASSOCIATE IN SCIENCE (A.S.) -

Middlesex Community College

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Jenita Dos