Jenna Cerullo
Billerica
Summary
Compassionate and client-focused licensed esthetician with hands-on experience in customer service, skincare environments, and wellness-focused roles. Background in hospitality, child care, and salon reception has developed a strong foundation in communication, professionalism, and creating calming, personalized experiences for diverse clients. Skilled in maintaining clean and organized spaces, building trust quickly, and delivering services with empathy and attention to detail. Passionate about helping clients feel confident and cared for through tailored skincare solutions and exceptional service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
08.2024 - Current
- Educated clients on skincare prep and post-tanning care, tailoring recommendations to individual skin types and goals.
- Promoted salon packages and loyalty programs, contributing to repeat business and client retention.
- Recommended tanning products and skincare items, providing personalized guidance that supported both results and client satisfaction.
- Welcomed clients with a friendly, professional demeanor and created a comfortable, personalized experience from check-in to check-out.
Intern
Parker Elementary School
09.2022 - 05.2024
- Collaborated with teachers to support daily classroom activities, including group projects, reading circles, and hands-on learning exercises.
- Acted as a role model by showing patience, kindness, and active listening skills, helping students develop better peer relationships and self-control.
- Assisted in setting up and cleaning up hands-on activities and craft projects, helping to keep the classroom tidy, well-stocked, and ready for each day.
Daycare Assistant Teacher
KinderCare Learning Centers
12.2023 - 03.2024
- Demonstrated patience, empathy, and professionalism while managing daily interactions with children and their families.
- Maintained a clean, sanitary, and organized space in alignment with health and safety protocols—prioritizing hygiene at all times.
- Built trusting relationships with children and families by providing attentive, personalized care in a warm and nurturing environment.
Restaurant Hostess
Garrison's
08.2021 - 12.2023
- Greeted guests with warmth and professionalism, creating a welcoming and comfortable atmosphere from the moment they arrived.
- Remained calm and composed in fast-paced or high-pressure situations while maintaining excellent service standards.
- Used excellent verbal communication to ensure each guest felt heard, respected, and valued throughout their visit.
Education
600-Hour Esthetics Program Certificate - Esthetics
Juvenex Esthetics Academy
Beverly, MA01-2025
High School Diploma -
Billerica Memorial High School
Billerica, MA05-2024
Skills
- Strong Communication Skills
- Professionalism and Client Trust
- Attention to Hygiene and Sanitation
- Product Knowledge and Recommendations
- Creating a Calm, Welcoming Environment
Certification
- Licensed Esthetician - May 2025
Timeline
Receptionist
08.2024 - Current
Daycare Assistant Teacher
KinderCare Learning Centers
12.2023 - 03.2024
Intern
Parker Elementary School
09.2022 - 05.2024
Restaurant Hostess
Garrison's
08.2021 - 12.2023
600-Hour Esthetics Program Certificate - Esthetics
Juvenex Esthetics Academy
High School Diploma -
Billerica Memorial High School
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