Jennice Baptiste
Taunton
Summary
Dynamic operations leader with extensive experience at Target Corporation, excelling in inventory management and employee training. Proven track record in enhancing operational efficiency and maximizing sales through strategic staff scheduling and exceptional customer service. Adept at developing procedures that drive team performance and ensure compliance with company standards.
Overview
20
20
years of professional experience
Work History
Assistant Manager Operations
HomeGoods Distribution Center
Raynham
03.2024 - 05.2025
- Managed daily store operations focusing on merchandising, operational tasks, customer service and Loss Prevention.
- Assisted Store Manager in various tasks including hiring, training, mentoring associates, managing the sales floor, backroom, and front end while ensuring a positive customer experience.
- Played a key role in maintaining inventory, managing expenses and implementing strategies to meet sales targets.
- Ensured compliance with company policies and procedures.
- Implemented action plans to ensure products were well stocked and displayed attractively. Wrote efficient store schedule weekly for optimal results.
Warehouse Supervisor
SimpliSafe
Taunton
05.2022 - 12.2023
- Supervised shipping and receiving distribution and workplace safety.
- Supervised warehouse operations y managing employees during scheduled shifts.
- Completed daily operations on time and maintained high standards of accuracy.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
Store Market Manager
LensCrafters
Taunton
01.2019 - 12.2021
- Continually maintained and improved company's reputation and positive image in markets served.
- managed preparation of marketing copy images, videos, email and other collateral.
- Built and strengthened strategic relationships with vendors, advertisement agencies and leading industry partners.
- Established and optimized business development strategies based on company targets, product specifications, market data and budget factors.
- Analyzed and reported on Key Performance Indicators to validate and demonstrate success of marketing campaigns.
Store Manager
DSW Designer Shoe Warehouse
Providence
07.2016 - 01.2019
- Managed Inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast paced environment through proactive communication and positive feedback.
- Completed Point of Sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Store Manager
Bath and Body Works, Limited Brands
Braintree
07.2013 - 06.2015
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees in high volume environment through training, effective communication and feedback.
- Completed Point of Sale opening and closing procedures.
- Maximized sales and managed shrinkage through top notch customer service and adherence to standard practices.
Eecutive Team Lead
Target Corporation
Hanover
06.2005 - 07.2013
- Managed loading, unloading, movement and sorting of supplies and product to keep deliveries and and freight on schedule.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments.
- Produced weekly status report detailing logistic operations and issues.
- Printed tickets, picked supplies and orders and filled packages under tight deadlines.
- Coached team members in techniques necessary to complete job tasks. Trained new Team members by relaying information on company procedures and safety requirements.
Education
Associate of Science - Management
University of Phoenix
Tempe, AZ06-2007
Skills
- Inventory management
- Visual merchandising
- Employee training
- Sales forecasting
- Customer service
- Loss prevention
- Logistic freight management
- Employee motivation
- Development and implementation of procedures
- Team building
- Operational efficiency
- Staff scheduling
Timeline
Assistant Manager Operations
HomeGoods Distribution Center
03.2024 - 05.2025
Warehouse Supervisor
SimpliSafe
05.2022 - 12.2023
Store Market Manager
LensCrafters
01.2019 - 12.2021
Store Manager
DSW Designer Shoe Warehouse
07.2016 - 01.2019
Store Manager
Bath and Body Works, Limited Brands
07.2013 - 06.2015
Eecutive Team Lead
Target Corporation
06.2005 - 07.2013
Associate of Science - Management
University of Phoenix
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