Assistant Manager and customer service professional with 3+ years of experience in retail and hospitality. Recognized for leadership potential, communication skills, and a proven ability to deliver exceptional guest experiences in fast-paced environments. Seeking to leverage management skills and customer service expertise to contribute to a dynamic, growth-focused team.
• Supervise daily operations, scheduling, and staff training to ensure smooth theater performance.
• Manage inventory, cash handling, and sales reporting to meet revenue goals.
• Lead a team of employees, focusing on guest satisfaction and safety compliance.
Bartender — February 2025 –Present
• Prepared and served cocktails, wine, and beer while ensuring responsible alcohol service.
• Maintained bar inventory and upheld health and safety standards.
• Delivered friendly, efficient service in a fast-paced environment.
Team Member — December 2024– July 2025
• Provided customer service by assisting guests with tickets, concessions, and seating.
• Handled cash, POS transactions, and product upselling.
• Supported opening and closing duties and maintained cleanliness standards.