Jennifer Connors
Charlton
Summary
Seasoned Clinical Research Coordinator delivering high-quality documentation management, ensuring adherence to regulatory standards, and enhancing participant engagement. Skilled in managing patient enrollment processes and training junior staff on best practices.
Overview
16
16
years of professional experience
Work History
Clinical Research Coordinator
Vitreo-Retinal Associates, PC
Worcester, Ma
02.2015 - 04.2026
- Coordinated clinical trial activities to ensure compliance with regulatory and protocol requirements.
- Managed patient enrollment and retention, enhancing participant engagement in studies.
- Developed and maintained study documentation, ensuring accuracy and completeness of records.
- Facilitated communication between principal investigators, sponsors, and regulatory agencies.
- Trained and mentored junior staff on clinical protocols and best practices in research methodologies.
- Oversaw data collection processes, ensuring adherence to quality standards throughout trials.
- Implemented process improvements that streamlined study workflows and increased operational efficiency.
- Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Gathered, processed, and shipped lab specimens.
- Enhanced patient safety by meticulously monitoring and documenting adverse events during clinical trials.
- Followed informed consent processes and maintained records.
- Collaborated with clinical staff and other healthcare professionals to support clinical trial data accuracy.
- Coordinated and monitored clinical trial activities to support timely and accurate completion of studies.
- Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
- Facilitated clear communication between principal investigators, sponsors, and study participants for seamless trial execution.
- Maintained compliance with protocols covering patient care and clinical trial operations.
- Managed patient recruitment, informed consent process and data entry to support trial objectives.
- Increased participant retention rates through proactive follow-up efforts and regular engagement activities.
- Assessed patients'' eligibility criteria following strict adherence to inclusion/exclusion guidelines.
- Managed regulatory submissions and compliance documentation, ensuring adherence to industry standards.
Ophthalmic Technician
Reliant Medical Group
Worcester, MA
02.2010 - 01.2015
- Conducted comprehensive patient eye examinations using advanced diagnostic equipment.
- Assisted in the preparation and administration of ophthalmic treatments and medications.
- Maintained accurate patient records and documentation in electronic health record systems.
- Educated patients on pre- and post-operative care procedures for ocular surgeries.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
- Trained new ophthalmic technicians on clinic protocols, fostering teamwork within the practice.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
Education
High School Diploma -
Blackstone Millville Regional High School
Blackstone, MA05-2003
Skills
- Good clinical practices
- Electronic data capture
- Informed consent
- Adverse event reporting
- Study protocols
- Data analysis
- Investigational product management
- Research sops understanding
- Records maintenance
- Specimen collections
- Clinical research ethics
- Good clinical practice
- Laboratory results management
- Problem-solving
- Time management
- Teamwork and collaboration
- Organizational skills
- Quality assurance
- Attention to detail
- Leadership skills
- Multitasking
- Reliability
- Regulatory compliance
- Trial oversight
- Records management
Timeline
Clinical Research Coordinator
Vitreo-Retinal Associates, PC
02.2015 - 04.2026
Ophthalmic Technician
Reliant Medical Group
02.2010 - 01.2015
High School Diploma -
Blackstone Millville Regional High School