Office professional with a passion for improving and streamlining the business process to make a business more efficient. It would be nice to grow with a company and better myself becoming an asset to the company.
Overview
13
13
years of professional experience
Work History
Catering Server / Bartender (Seasonal-weekends PT)
Alden Park Restaurant
06.2016 - Current
Provide prompt, friendly service with a smile to create memorable moments for guests.
Serve appetizers or drinks during cocktail hour and meals to the guests. We average serving 100 + people at each event.
Event setup and breakdown.
Operations Assistant
Crown Collision Solutions
08.2023 - 11.2024
Responsible for opening Shop daily.
Professionally assisted walk in customers and telephone inquiries.
Supported financial operations by creating billing invoices and collecting payments.
Demonstrated respect and willingness to provide Shop support when needed.
Often picked up vehicles and returned them to our customers,
Test drove vehicles after calibrating to make sure all ADAS features worked properly.
Assessing Data Technician
Hanover Town Hall
12.2019 - 05.2021
Professionally assisted public walk-ins and telephone inquiries.
Processed Motor Vehicle excise tax abatements and processed certified Abutter's lists.
Used spreadsheets to process personal exemptions for elderly, veteran, and blind residents.
Conducted field inspections for new building permits as part of the cyclical program.
Verified property information with home owners, measured homes and any other structures on their property.
Assisted the Assessor when needed for various tasks.
Volunteer Coordinator/Client Services Assistant
Council on Aging
01.2017 - 12.2019
Recruited, created, organized, and trained new volunteers on volunteer program positions, goals and objectives.
Created and facilitated a food donation program weekly through SSCAC (South Shore Community Action Council) involving a team of volunteers, resulting in successful community outreach.
Oversaw front desk, greeted and assisted walk-ins, answered phone, signed people up for programs, made coffee, put snacks out, and helped created program flyers.
Helped with the Brown Bag food program monthly.
Established relationships with certain seniors citizens doing home visits and mobile outreach.
Volunteered monthly on the Board of OCPC (Old Colony Planning Council)
Worked closely daily with OCES (Old Colony Elder Services) with Meals on Wheels program. I often put MOW meals in bags and/or delivered meals, when needed.
General Manager
MSA Granite
07.2011 - 10.2016
Managed office and operations for front of business selling granite, marble and quartz counter tops, ordering slab(s) of material and sinks for customers.
Configured job estimated pricing and final job pricing Invoices.
Developed and maintained relationships with customers and stone suppliers.
Worked closely with customers on each job working within time frames and deadlines.
Education
High School Diploma -
Hanover High School
Hanover, MA
Skills
Professional and friendly
Patient
Positive attitude
Strong customer service, communication, and problem solving skills
Attention to detail
Organizational and planning skills
Inventory management
Self motivated
Works well alone or in a team environment
Word, Excel, Microsoft Office, Outlook
My Senior Center
Notary Public
Timeline
Operations Assistant
Crown Collision Solutions
08.2023 - 11.2024
Assessing Data Technician
Hanover Town Hall
12.2019 - 05.2021
Volunteer Coordinator/Client Services Assistant
Council on Aging
01.2017 - 12.2019
Catering Server / Bartender (Seasonal-weekends PT)
Alden Park Restaurant
06.2016 - Current
General Manager
MSA Granite
07.2011 - 10.2016
High School Diploma -
Hanover High School
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