Jennifer Fitzgerald
Three Rivers,MA
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
23
23
years of professional experience
Work History
Guest Service Ambassador
Baystate Medical Center
01.2014 - Current
- Take bed side meal orders from patients and deliver meal trays, ensure professional and cleanly environment and work as team, maintain therapeutic diets and allergies along with following dietary and safety guidelines. My role is slightly changed from my colleges. I also take meal orders on locked unit. I also help train new employees and help problem solve when questions and problems arise.
Cook
Ludlow Public Schools
08.2009 - 12.2014
- Prepared students food depending on which area working in. Served students, operated dish machine and other kitchen tools and prioritized cleanliness.
Supervisor
Rave Motion Pictures
05.2009 - 02.2014
- Cross trained in multiple areas (box office, concessions, custodian) responsible for employees in assigned areas, delegating tasks, and expressing teamwork
Day Camp Director
Girl Scouts
06.2001 - 08.2009
- Hire staff, take care of horses, keep track of campers documentation about health related issues and emergency contacts, report to main office as needed. Over all run daily activities for campers making sure safety overall. My camp was half days and only ran in summer months.
Education
High School Diploma -
Ludlow High School
Ludlow, MA05.1995
Skills
- Customer Service, leadership roles, answering phones, multi tasking, reliability, some computer skills Can easily learn new skills with on hands training
Timeline
Guest Service Ambassador
Baystate Medical Center
01.2014 - Current
Cook
Ludlow Public Schools
08.2009 - 12.2014
Supervisor
Rave Motion Pictures
05.2009 - 02.2014
Day Camp Director
Girl Scouts
06.2001 - 08.2009
High School Diploma -
Ludlow High School
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