Jennifer Hone
15 Tolman Ave, Shirley
Overview
15
15
years of professional experience
Work History
Security Officer
Allied Universal Security Services - EMD Serono
Billerica, MA - Boston MA
07.2022 - Current
- Monitored and enforced security protocols to ensure safety of personnel and property.
- Conducted regular patrols and inspections to identify potential security breaches.
- Responded promptly to emergency situations, providing assistance and coordinating with local authorities.
- Documented incidents accurately in reports for record-keeping and follow-up actions.
- Assisted in training new security staff on procedures and best practices for incident management.
- Maintained surveillance systems, ensuring functionality for real-time monitoring of premises.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Sales Associate/Independent Contractor (Seasonal)
Threads of Time - King Richard's Faire
Peabody, MA - Carver MA
09.2010 - Current
- Worked one-on-one with customers to assist in the specialized creation of garments
- Convey product information and features in a specialized retail environment
- Provide support and training to fellow team members
- Organize and merchandise a retail booth
Shift Supervisor/Wine Expert
Busa Wine & Spirits
Salem, MA
02.2017 - 03.2022
- Research products & build relationships with outside sales representatives, specifically regarding boutique wines
- Consult with Wine Program Manager and Store Manager regarding the purchasing of new products to enhance current wine portfolio
- Conduct weekly wine tastings
- Assist in the organization and execution of in-store grand wine tastings
- Train other team members on current wine portfolio, new wine products and sales techniques
- Consistently exceeded sales goals
- Merchandise a mid-volume, family owned package store
- Photograph new items for posting on social media sites
- Prepare daily paperwork to management standards
- Retail clerk and sales representative
Event Staff/Counselor (Seasonal)
LARP Adventure Program
Littleton, MA
01.2013 - 02.2020
- Directed/coordinated multiple site-wide teams
- Design and supervise project execution
- Organize and teach classes/workshops
- Provide an engaging environment for event participants
Education
Performance Arts
Salem State University
01.2013
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Francis W. Parker Charter School
01.2012
Skills
- Trained in CCure/Gentec
- First aid and CPR certified
- Security operations experience
- Report writing
- Building patrol
- Team leadership
- Solution-oriented problem solving
- TiPs off-premise Certified
Timeline
Security Officer
Allied Universal Security Services - EMD Serono
07.2022 - Current
Shift Supervisor/Wine Expert
Busa Wine & Spirits
02.2017 - 03.2022
Event Staff/Counselor (Seasonal)
LARP Adventure Program
01.2013 - 02.2020
Sales Associate/Independent Contractor (Seasonal)
Threads of Time - King Richard's Faire
09.2010 - Current
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Francis W. Parker Charter School
Performance Arts
Salem State University