Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Reynolds

Holyoke

Summary

Professional with extensive experience as a liaison for families seeking developmental support. Proven ability to manage high caseloads while providing crisis intervention training. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Capable of working independently and rapidly acquiring new competencies.

Overview

2
2
years of professional experience

Work History

Family Partner/ Community Health Worker

Behavioral Health Network Inc.
Springfield
05.2022 - 01.2024
  • Collaborated with families to develop individualized support plans.
  • Facilitated communication between families and service providers.
  • Provided empathetic listening and conflict resolution for family concerns.
  • Documented family interactions and progress in case management systems.
  • Offered emergency response, family support and case management to meet individual child objectives.
  • Maintained accurate records of client progress notes utilizing an electronic medical record system.
  • Gathered information from families and social services agencies to inform treatment planning.
  • Followed data security regulations to keep client information confidential.
  • Utilized task prioritization and data organization skills to effectively manage large caseload.
  • Maintained confidentiality through stringent handling of charts and data.
  • Used job-related software to compose or prepare correspondence, case notes and technical reports

Education

Associate of Applied Science - Foundations of Health

Holyoke Community College
Holyoke, MA
01-2026

Skills

  • Case management
  • Data analysis
  • Effective communication
  • Conflict resolution
  • Record keeping

Timeline

Family Partner/ Community Health Worker

Behavioral Health Network Inc.
05.2022 - 01.2024

Associate of Applied Science - Foundations of Health

Holyoke Community College

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