Jennifer Tran
UMass Memorial Medical Center - University Campus
Worcester
10
years of professional experience
Friendly, enthusiastic, and people-oriented part-time Registered Nurse with years of experience in the restaurant industry and a passion for creating welcoming, memorable experiences. Brings a strong foundation in customer service, communication, multitasking, and teamwork, along with the ability to thrive in fast-paced environments. Eager to return to the hospitality industry in a part-time bartending role as a fun, creative outlet to connect with people, build community, and continue serving others in a different way.
Work History
Registered Nurse
1 Year 7 Months- Administered medications and monitored responses per physician orders and facility protocols.
- Assessed patient conditions and prioritized nursing interventions for safe, timely care.
- Documented assessments, treatments, and care updates in electronic health records accurately.
- Collaborated with interdisciplinary teams to coordinate patient care and discharge planning.
Waitress
6 Months- Greeted guests promptly, presented menus, and described daily specials to support smooth dining experiences.
- Took accurate food and beverage orders, entered requests into POS system, and confirmed modifications with kitchen staff.
- Responded quickly to guest concerns, resolved service issues professionally, and maintained positive dining room atmosphere.
- Supported team workflow by resetting tables, restocking service stations, and preparing sections for incoming guests.
Waitress
2 Years 4 Months- Delivered meals and drinks efficiently, coordinated timing with support staff, and maintained attentive table service.
- Recommended desserts, beverages, and menu pairings to increase guest satisfaction and check averages.
- Processed payments accurately, handled cash and card transactions, and balanced guest checks with receipt details.
- Followed food safety and sanitation procedures, maintaining clean work areas and organized service stations.
Hostess/Server
4 Months- Greeted guests promptly, managed seating flow, and coordinated waitlist pacing during peak dining hours.
- Supported team communication between front-of-house and kitchen to improve order timing and service consistency.
- Greeted and seated guests promptly, maintaining organized flow through dining room and waitlist
- Managed reservations, walk-ins, and table assignments to support smooth service during peak periods
- Presented menus, answered dining questions, and explained hibachi specials and menu items clearly
Restaurant Team Member
10 Months- Delivered friendly guest service, resolved order issues, and supported smooth front-of-house operations.
- Prepared made-to-order menu items while maintaining speed, accuracy, and portion consistency.
- Restocked ingredients, monitored inventory levels, and reduced service delays through organized prep.
- Maintained food safety standards, followed sanitation procedures, and upheld clean workstations.
Education
Bachelor of Science - Public Health
Bachelor of Science - Nursing
Skills
CPR/First Aid Certified
Multitasking abilities
Customer service
Time management
Team collaboration
Timeline
Registered Nurse
UMass Memorial Medical Center - University Campus
03.2025 - CurrentRead More
Waitress
Cheesecake Factory Restaurant
04.2021 - 10.2021Read More
Waitress
Pho Sure Restaurant
07.2018 - 11.2020Read More
Hostess/Server
Kyoto Hibachi Japanese Restaurant
10.2017 - 02.2018Read More
Restaurant Team Member
Qdoba
04.2017 - 02.2018Read More
Massachusetts College of Pharmacy And Health Sciences
Bachelor of Science from Nursing
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Worcester State University
Bachelor of Science from Public Health
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