Jennifer Waitkevich
Grafton
Summary
Dynamic and dedicated professional with experience at Whole Foods Market, excelling in customer service and teamwork. Proven ability to enhance efficiency and resolve issues effectively. Recognized for maintaining a well-organized environment and achieving high accuracy in tasks, ensuring optimal operations and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Team Member/ E-Commerce
Whole Foods Market
Shrewsbury, MA
10.2019 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
Mail Clerk
The Millennium Group at Sanofi
Northborough, MA
11.2014 - 04.2018
- Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
- Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.
- Enhanced customer satisfaction through timely and accurate mail distribution within the organization.
- Maintained a well-organized mailroom, ensuring easy access to materials and efficient workflow for staff members.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Processed and organized incoming mail for distribution to appropriate departments.
Education
Bachelor of Science - Marketing
University of Massachusetts, Dartmouth
North Dartmouth, MASkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
Timeline
Team Member/ E-Commerce
Whole Foods Market
10.2019 - Current
Mail Clerk
The Millennium Group at Sanofi
11.2014 - 04.2018
Bachelor of Science - Marketing
University of Massachusetts, Dartmouth
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