Jennifer Zelaya Tiffer

-Supervise and manage a team of 4 LVNs, 5 MAs, and 7 healthcare providers, ensuring efficient daily operations, task delegation, and optimal patient care delivery.

-Assist in and set up for various in-office procedures, including endoscopies, turbinate reductions, MSRs, and skin cancer excisions, ensuring smooth operations and patient safety.

-Process and prepare surgical instruments for autoclaving, ensuring proper sterilization and adherence to safety and infection control protocols.

-Review and assign skin cancer referrals to appropriate ENT specialists, ensuring timely and accurate follow-up.

-Utilize service recovery techniques to address patient concerns, resolve issues promptly, and ensure a positive patient experience.

-Conducted detailed chart reviews to ensure compliance with clinical guidelines and improve patient care outcomes for the assisted living and memory care.

-Manage medication administration and monitor patient glucose levels, ensuring proper treatment and care in accordance with medical protocols.

-Administer basic wound care treatments, assist with dressing changes, and educate patients on proper wound management techniques.

-Coordinate and manage staffing schedules to ensure optimal coverage and efficient operation of the community.

-Provide ongoing coaching and mentorship to staff, promoting skill development, improving performance, and fostering a positive team environment.

-Provided COVID-19 education and ongoing training for staff and residents, focusing on proper PPE usage, social distancing, and adherence to health guidelines.

-Conduct med pass for patients, ensuring proper medication administration, monitoring for side effects, and documenting accurately.

-Tracked and recorded blood glucose levels to ensure proper medication adjustments and minimize complications related to diabetes.

-Collaborate with healthcare team members to create, update, and monitor care plans and ADL evaluations, ensuring personalized patient care and support.

-Led family care meetings, discussing patient conditions, progress, and treatment plans to ensure cohesive and patient-centered care.

-Assist with colostomy and Foley catheter management, including troubleshooting issues and providing patient education on proper care and maintenance.

-Conducted chart audits to evaluate accuracy, completeness, and compliance with internal standards and regulatory requirements.

-Supported weekly rounds with the attending MD to evaluate the health status of residents, including monitoring vital signs and documenting health changes.

-Managed daily medication administration for residents, monitored for side effects or adverse reactions, and communicated concerns to the attending physician.

-Basic wound care

-Responded promptly and effectively to medical emergencies, ensuring the safety and well-being of residents during critical situations.

-Medication Administration

-Wound Care

-IV Hydration and insertion

-Daily Documentation

-Monitor for Change of Condition and Report to MD.

-NG/JG Tube Feedings

-Oxygen management

-Respiratory Treatments

Provided in home supportive to a pediatric patient severe brain damage. These services included:

-Oxygen Management

-Trach Care

-Foley Cath Management

-Medication Management via j-tube

-Nebulizers

-Tube feedings

-Repositioning

-All ADL's

-Daily Documentation

-Daily communication with parents