Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeremy Bernard

Holden

Summary

Talented Account Manager proficient in customer relations, sales and strategic planning. Offering 5 years of related experience and demonstrated track record of success. Hardworking Account Manager gifted at lead generation and efficiently resolving customer issues. Engaging and personable with the ability to increase business opportunities through outstanding client presentations, effective communication skills and a dedication to customer service.

Overview

27
27
years of professional experience

Work History

Solutions Architect

Presidio Network Solutions LLC
08.2019 - 06.2025
  • Provide project estimates for field installation services us based and globally.
  • Estimated labor and materials for projects rollouts, cabling installations, and data centers.
  • Experienced in low voltage cabling design and installation services.
  • Worked with local contractors on project scope and pricing throughout the United Sates and Canada.
  • Assisted project managers with change orders scope creep.


Account Manager

DGI Technologies
08.2015 - 08.2019
  • Provided extensive support in sales, technical and business areas to key accounts
  • Identified and analyzed key competitors and related products
  • Developed and maintained long-term relationships with policyholders and small business entities
  • Visited customer locations to determine needs, set up contracts and provide training
  • Recommended brand products to customers, highlighted benefits and redirected objections to secure more than $1 million per year in sales
  • Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts

Project Manager

DGI Technologies
07.2010 - 08.2015
  • Increased effectiveness of bidding processes by reviewing contractor scopes and material takeoffs
  • Took active role in company growth by consistently providing quality customer service to promote growth and retention
  • Delivered projects to pre-determined budget, maintaining time parameters and quality standards
  • Created full-scope cost estimates for bid builds and designed build projects
  • Managed staff scheduling for over 100 jobs and coordinated all construction planning and material planning
  • Maintained tactical control of project budgets and time lines to keep teams on-task and achieve schedule targets
  • Increased customer satisfaction through adherence to all quality standards and customer requirements
  • Completed projects on time and under budget
  • Led team of 22 in administering IT infrastructure

Cable Installation Technician

Excel Lan Communications
04.1998 - 06.2010
  • Adhered to and kept team in line with established safety regulations and protocols when working on ladders and operating power tools, providing important protection for personnel and customers
  • Managed highly capable field teams, leading technicians throughout installation process for large communication projects
  • Traveled to customer sites across New England area to set up and install Fiber/Copper Network Infrastructures for commercial businesses
  • Trained newly hired Cable Technicianss on proper installation of low voltage wiring systems
  • Remained highly knowledgeable in different technologies from such manufacturers as Panduit, Leviton and Ortronics Systems
  • Appraised project plans ahead of installations to verify system could be configured as detailed in project specifications
  • Advocated for aggressive testing and problem analysis for IT infrastructure work
  • Trained newly hired Cable Technicians on proper installation of low voltage wiring systems
  • Identified problematic components and wiring issues and applied troubleshooting techniques
  • Trained newly hired Cable Technicians on proper installation of low voltage wiring systems

Education

Some College (No Degree) - Manufacturing

Fitchburg State University
Fitchburg, MA

Bachelor of Science - Busniess Systems Analysis in IT

University of Phoenix
Tempe, AZ

Skills

  • Account verification
  • New account creation
  • Order management
  • Trade requirements
  • Cost reviewing
  • Vendor relations
  • Strategic planning
  • Relationship building and management
  • Sales reporting
  • Checking quotes
  • Vendor management

Timeline

Solutions Architect

Presidio Network Solutions LLC
08.2019 - 06.2025

Account Manager

DGI Technologies
08.2015 - 08.2019

Project Manager

DGI Technologies
07.2010 - 08.2015

Cable Installation Technician

Excel Lan Communications
04.1998 - 06.2010

Bachelor of Science - Busniess Systems Analysis in IT

University of Phoenix

Some College (No Degree) - Manufacturing

Fitchburg State University

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Jeremy Bernard