Jeremy Mitchell
Security Management
Charlestown,MA
Summary
Experienced in conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Possesses knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
2
2
Certifications
Work History
Security Officer/Mobile Security Supervisor
Securitas Security Services USA
Boston, New York
06.2021 - Current
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Evaluated staff performance regularly, providing constructive feedback to enhance individual development.
- Enhanced mobile security operations by implementing effective patrol strategies and schedules.
- Reduced security incidents by conducting thorough site assessments and identifying potential vulnerabilities.
- Increased overall client satisfaction by consistently delivering professional service and promptly addressing concerns or requests.
- Collaborated with management to develop security policies and procedures.
- Trained security workers on site-specified procedures.
- Conducted fire drills and other simulated emergencies to determine overall site safety.
Delivery Courier/Amazon FBA Seller
Progistics Distribution
Everett, Washington
05.2018 - 09.2019
- Streamlined package processing by organizing incoming parcels according to priority level and destination location.
- Maintained accurate records of deliveries, promptly addressing any discrepancies or issues that arose.
- Contacted customers to confirm delivery details and locations.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
- Followed safety procedures and regulations to protect packages and vehicles.
Security Site Supervisor
Tillingers Concierge, Inc.
Boston, New York
05.2016 - 05.2018
- Supervise over building staff security/concierge resolving needs of clients pertaining to hospitality and safety.
- Performed maintenance requested and assist security during medical or emergency procedures.
- Implemented access badge system, improving tracking of personnel movement within the facility.
- Monitored alarm systems, responding promptly to alerts and coordinating appropriate action.
- Wrote and submitted daily reports on security team operations.
- Removed unauthorized persons from facility grounds.
- Maintained detailed logs of daily activities, providing accurate records for management review.
- Managed and trained a team of security personnel for optimal performance in maintaining site safety.
- Conducted regular patrols of facility to detect and deter security threats.
Security Officer/Supervisor
Allied Barton
Boston, Massachusetts
01.2009 - 05.2016
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Assigned employees to work locations
- Developed detailed incident reports, providing comprehensive information for management review and decision making.
- Provided exceptional customer service to clients, addressing concerns promptly and professionally while maintaining a focus on safety and security.
- Reduced incidents of theft and vandalism by closely monitoring surveillance cameras and diligently patrolling the premises.
- Checked and verified photo identification prior to granting facility access.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Trained security workers on site-specified procedures.
- Provided escorts of high value items to disignated locations.
Education
N/A - Criminal Justice
Roxbury Community College
Roxbury Crossing, MA 09.2009 - 11.2010
Skills
- Microsoft Office proficiency
- Certified in CPR
- Team leadership abilities
- Organizational calendar management
- Welle Training
Certification
Welle
Timeline
Welle
11-2024
Security Officer/Mobile Security Supervisor
Securitas Security Services USA
06.2021 - Current
Delivery Courier/Amazon FBA Seller
Progistics Distribution
05.2018 - 09.2019
Security Site Supervisor
Tillingers Concierge, Inc.
05.2016 - 05.2018
N/A - Criminal Justice
Roxbury Community College
09.2009 - 11.2010
Security Officer/Supervisor
Allied Barton
01.2009 - 05.2016
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