Charneyee Mark
Stoughton
Summary
Dedicated human services and behavioral health professional with 8+ years of experience supporting youth, families, and adult patients in psychiatric, residential, detention, and community-based settings. Strong background in case management, crisis intervention, counseling support, documentation, patient advocacy, and multidisciplinary collaboration. Proven ability to build rapport, de-escalate conflict, maintain safety, and coordinate services for diverse populations.
Overview
13
13
years of professional experience
Work History
Inpatient Psychiatric Caseworker
Cambridge Hospital
Cambridge, MA
08.2023 - Current
- Facilitated advocacy outreach and education services for inpatient psychiatric patients.
- Facilitated culturally responsive care initiatives for diverse populations.
- Facilitated collaboration among multidisciplinary teams to enhance patient outcomes.
- Facilitated referrals, assessed benefits eligibility, and coordinated discharge planning processes.
- Ensured timely and accurate documentation of case details.
Detention Specialist
Molinari Juvenile Shelter
Manassas, VA
07.2021 - 06.2023
- Monitored youth behavior to ensure safety and compliance with facility regulations.
- Assisted in developing individualized treatment plans for residents based on behavioral assessments.
- Facilitated communication between staff, families, and external agencies regarding resident progress.
- Implemented conflict resolution strategies to de-escalate tense situations among residents.
Patient Care Coordinator
Newport Healthcare Academy
McLean, VA
10.2020 - 04.2021
- Managed development and implementation of treatment plans and client care services.
- Conducted individual and group sessions to enhance participant engagement and learning outcomes.
- Facilitated progress updates for families and treatment teams to enhance communication.
- Facilitated client identification of healthy behavioral goals.
Qualified Behavior Technician
Victoria’s Transcultural Clinical Center
Fairfax, VA
09.2020 - 03.2021
- Facilitated individualized behavioral support services to enhance client well-being.
- Executed treatment plans and behavior protocols to enhance patient outcomes.
- Led training sessions for caregivers on effective client support strategies.
- Ensured confidentiality and accuracy of session documentation.
Probation Counselor
Fairfax County Government
Fairfax, VA
08.2019 - 09.2020
- Managed supervision of detained youth to foster a safe and secure environment.
- Delivered expert counseling to address crisis management, conflict resolution, and substance abuse challenges.
- Conducted thorough observations and facilitated resident orientation to enhance community integration.
- Supervised recreational and daily living activities to promote a positive school environment.
Group Worker
Massachusetts Department of Youth Services (DYS)
Middleton, MA
08.2016 - 05.2019
- Facilitated therapeutic interventions and monitored progress of youth in residential treatment programs to enhance recovery outcomes.
- Executed comprehensive safety checks and vigilant monitoring to maintain a secure operational environment.
- Applied conflict resolution methods to maintain safety and stability in high-pressure situations.
- Implemented programs to assist youth in acquiring vital life coping mechanisms and social interaction skills.
Toll Collector
Massdot
Weston, MA
05.2013 - 05.2016
- Collected tolls for bridge, highway, and tunnel usage by motor vehicles. Assisted in managing fare collection processes for public transportation services.
- Processed toll and fare tickets to ensure accurate transactions.
- Executed end-of-shift cash balancing and recorded all monetary transactions and ticket receipts.
Education
Bachelor of Science - Criminology
University of Massachusetts, Dartmouth
North Dartmouth, MA05.2016
Skills
- Case information confidentiality
- Highly effective communication
- Ethical practice
- Motivational interviewing
- Behavioral observation
- Self-awareness
- Conflict mediation
- Regulatory compliance
- Case investigations
- Case file documentation
- Service assistance and support
- Organizational skills
- Conflict resolution
- Problem-solving
- Multitasking
- Relationship building
- Administrative management
- Patient support
- Trauma-informed care
- Attention to detail
- Problem-solving abilities
- Decision-making
- Documentation skills
- Crisis intervention
Timeline
Inpatient Psychiatric Caseworker
Cambridge Hospital
08.2023 - Current
Detention Specialist
Molinari Juvenile Shelter
07.2021 - 06.2023
Patient Care Coordinator
Newport Healthcare Academy
10.2020 - 04.2021
Qualified Behavior Technician
Victoria’s Transcultural Clinical Center
09.2020 - 03.2021
Probation Counselor
Fairfax County Government
08.2019 - 09.2020
Group Worker
Massachusetts Department of Youth Services (DYS)
08.2016 - 05.2019
Toll Collector
Massdot
05.2013 - 05.2016
Bachelor of Science - Criminology
University of Massachusetts, Dartmouth