Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jesenia Wilson

Lowell,MA

Summary

Flexible hard worker ready to learn and contribute to team success. Skilled at operating with little oversight whilst completing tasks efficiently. Excellent interpersonal skills with a consistent track record of providing exemplary service and support to colleges and clients. A forward pushing inquisitive spirit that excels working with collaboration and growth opportunities.

Overview

2027
2027
years of professional experience

Work History

Opening Crew Member

Starbucks
Billerica, MA
12.2024 - Current
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Improved crew efficiency by implementing streamlined workflows and processes.
  • Kept Facility compliant with health codes, sanitization requirements and business-applicable financial security operations
  • Collaborated with team members to execute promotions and special events effectively.

Greek Event Coordinator

University of Massachusetts Lowell
Lowell, MA
2022 - 2024
  • Facilitated a warm and safe environment for a diverse group of students to grow, learn and bond.
  • Organized events for independent club activities and collaborative Greek collective events.
  • Proved successful workloads within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.

Server Trainer

Bertuccis Restaurant
Chelmsford, MA
12.2023 - 01.2024
  • Managed table assignments to optimize service flow and enhance guest satisfaction.
  • Handled customer inquiries and resolved complaints efficiently to maintain positive dining experience.
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.

Education

Some College (No Degree) - Clinical Psychology

University of Massachusetts Lowell
Lowell, MA
05-2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and Prioritization
  • Exceptional Organization
  • Record Keeping
  • Effective Multi-Level Communication

Timeline

Opening Crew Member

Starbucks
12.2024 - Current

Server Trainer

Bertuccis Restaurant
12.2023 - 01.2024

Greek Event Coordinator

University of Massachusetts Lowell
2022 - 2024

Some College (No Degree) - Clinical Psychology

University of Massachusetts Lowell

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Jesenia Wilson