Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Cicerano

Wakefield

Summary

Pursuing full-time instructor role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

A dedicated cosmetology professional prepared to learn and bring natural teaching skills to new role. Highly reliable team player with strong focus on achieving educational goals and adapting to changing classroom needs. Im eager to learn new instructional techniques and have student engagement.

Overview

26
26
years of professional experience

Work History

Cosmetologist

Brudnick Center Nursing Home
01.2025 - Current
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, and handled payments
  • Demonstrated high level of customer service to increase satisfaction.
  • Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
  • Conducted thorough consultations with clients to assess their desired outcomes and develop customized treatment plans accordingly.

Cosmetologist

Paula Avery
01.2019 - Current
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Mentored junior cosmetologists on best practices within the industry ensuring consistency in quality across the team.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.

Cosmetologist

Diana Makay
01.1999 - 01.2009
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
  • Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
  • Maintained regular client list and successfully handled walk-in customers.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Styled hair, makeup and nails for customers for special events and occasions.

Education

High School Diploma -

Lynn Vocational Technical Institute
Lynn, MA
05-2002

Skills

  • Social skills
  • Friendly communication
  • Active listening
  • Licensed cosmetologist
  • Men and women haircuts
  • Sanitation practices
  • Waxing treatments
  • Salon management

Timeline

Cosmetologist

Brudnick Center Nursing Home
01.2025 - Current

Cosmetologist

Paula Avery
01.2019 - Current

Cosmetologist

Diana Makay
01.1999 - 01.2009

High School Diploma -

Lynn Vocational Technical Institute

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Jessica Cicerano