Esteban Rodriguez
Lawrence
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes effective communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
11
11
years of professional experience
Work History
Sales Associate
Commonwealth Motors Honda
11.2015 - Current
- Built and maintained relationships with new and repeat customers.
- Maintains calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Representative
Rockingham Honda
04.2015 - 11.2015
Hookah Chef/Bartender
Elixir Hookah Lounge
11.2014 - 03.2015
Finisher
Polartec
02.2014 - 07.2014
Cashier/Retail Associate (Seasonal Position)
Christmas Tree Shop
10.2013 - 12.2013
Education
High School Diploma -
Lawrence High School/PFA Academy
Lawrence, MA01-2011
Skills
- Customer service
- Teamwork and collaboration
- Complex Problem-solving
- Reliable and punctual
- Professional demeanor
- Excellent people skills
- Adapt to diverse groups
- Multi-tasking strength
- Payment processing
- Exceptional customer service
- Policy and procedure adherence
- Relationship selling
Timeline
Sales Associate
Commonwealth Motors Honda
11.2015 - Current
Sales Representative
Rockingham Honda
04.2015 - 11.2015
Hookah Chef/Bartender
Elixir Hookah Lounge
11.2014 - 03.2015
Finisher
Polartec
02.2014 - 07.2014
Cashier/Retail Associate (Seasonal Position)
Christmas Tree Shop
10.2013 - 12.2013
High School Diploma -
Lawrence High School/PFA Academy
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