Jessica Davila
Springfield
Summary
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology. I am also great at communicating taking lead on the job floor, managing shifts and Cash very outgoing, great communication skills and listening. I often take criticism very well.
Overview
6
6
years of professional experience
Work History
Paraprofessional
Brighter Tomorrow Behavioral Service
01.2022 - 02.2023
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Assistant Manager
Dollar Tree
07.2020 - 11.2021
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Assistant Manager
Dunkin' Donuts
09.2016 - 04.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Generated repeat business through exceptional customer service.
Education
N/A - N/A
The Care Center
Holyoke, MA06.2016
Skills
- Behavior management
- Effective communication
- Small group and individual assistance
- Patient
- Computer skills
- Cash handling
- Listening skills
- Communication skills
Timeline
Paraprofessional
Brighter Tomorrow Behavioral Service
01.2022 - 02.2023
Assistant Manager
Dollar Tree
07.2020 - 11.2021
Assistant Manager
Dunkin' Donuts
09.2016 - 04.2020
N/A - N/A
The Care Center
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