Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Dickson

Springfield

Summary

Strong customer service and multitasking skills in high-paced restaurant, café, and bar environments. Has the ability to manage multiple responsibilities while maintaining a positive and professional attitude. Energetic and reliable team player, willing to work any shift. Very experienced with POS systems, and can learn new systems with ease.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Burtons Bar and Grill
Mansfield, MA
01.2025 - Current
  • Greet tables and ensure there are no allergies
  • Ensure customers have a great experience while working in a fast-paced environment
  • Garish alcoholic drinks from the bar
  • Perform wine bottle service
  • Take orders and accommodate for allergies by following protocols
  • Run food to tables and clear plates when finished
  • Perform silent service to all tables
  • Do all closing duties at the end of each shift

Hostess

Powder Cache
Alta, WY
06.2025 - 08.2025
  • Answered phone calls to take reservations and address guest questions and concerns.
  • Demonstrated flexibility by helping out in other departments as needed.
  • Bus tables and run food for servers.
  • Assisted in seating guests and managing the wait list.
  • Communicated clearly with servers regarding guest needs or requests.
  • Maintain a clean restaurant throughout an entire shift
  • Set up all tables for start of each day

Barista

Hudsons Cafe
Southbury, CT
05.2022 - 03.2025
  • Greet customers and take their orders
  • Craft beverages, run food, bus tables and take care of customers during their stay
  • Take inventory, organize supplies, and clean the restaurant
  • Operated cash registers and handled cash and card transactions.
  • Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.
  • Create new drinks for menus

Education

High School Diploma -

Pomperaug High School
Southbury, CT
05.2023

Pre-Med, Biochemisrty

Wheaton College
Norton, MA
02.2026

Skills

  • Customer Service
  • POS Systems
  • Hospitality
  • Working with a team
  • Safe food handling
  • High volume dining
  • Food safety practices
  • Suggestive selling
  • Allergy awareness
  • Beverage preparation

Certification

  • EMT-B
  • National Registry of EMT

Timeline

Hostess

Powder Cache
06.2025 - 08.2025

Server

Burtons Bar and Grill
01.2025 - Current

Barista

Hudsons Cafe
05.2022 - 03.2025

Pre-Med, Biochemisrty

Wheaton College

High School Diploma -

Pomperaug High School
Jessica Dickson