Jessica Laureano
West Springfield
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Mammographer
Baystate Breast and Wellness Center
Springfield
08.2011 - 01.2021
- Evaluated images for quality and accuracy, ensuring optimal imaging results through proper equipment use
- Perform radiographic examinations according to radiology protocols
- Operate radiologic equipment safely
- Assist with patient positioning and preparation for imaging
- Supported physicians during examinations to ensure efficient and accurate imaging processes
- Educated patients on procedures and safety protocols to enhance understanding and comfort
- Record patient information in radiology systems
Service Representative
Baystate Medical Center
Springfield
10.2004 - 08.2011
- Greeted and checked in patients to ensure smooth appointment flow
- Answered phones and relayed messages to facilitate communication
- Processed photographic films and created CDs for clients
- Developed films and burned CDs for patient records and referrals
Radiologic X-Ray Technologist
Baystate Medical Center
Springfield
06.2003 - 10.2004
- Operated X-ray equipment to accurately capture diagnostic images and performed X-ray therapy ensuring optimal patient care
- Administered barium salts and chemical mixtures
- Explained procedures to patients and addressed concerns
- Applied radiation protection techniques to uphold safety standards for patients and staff during procedures
Bank Teller
Bank of America
Holyoke
02.1995 - 06.2003
- Facilitated account openings and payment transactions for customers
- Handled deposits and checks efficiently
- Balanced cash drawers daily to ensure accuracy and processed night deposits
Education
Associate - Radiology
Holyoke Community College
Holyoke, MAAssociate - Radiology
STCC
Springfield, MAHigh School Diploma -
Holyoke High School
Holyoke, MASkills
- Radiographic examinations
- Diagnostic imaging
- Imaging techniques
- Image evaluation
- Radiation safety
- Equipment operation
- Safety protocols
- Quality assurance
- Patient education
- Patient registration
- Team collaboration
- Ability to prioritize and stay focused on key issues
- Workflow optimization
- Attention to detail
- Effective communication
- Customer service
- Patient rapport
Certification
- State Radiology License
- Massachusetts Radiology License
- AARP Registration
- CPR Certification
CUST
- Operate mammography equipment to obtain images per physician and ACR specifications
- Position patients and adjust equipment for accurate examinations
- Assist physicians with examinations and consultations
- Provide patient-centered care through compassion, advocacy, and collaboration
- Apply critical thinking skills to resolve complex procedural situations and manage emergency high-risk situations
- Perform general clerical duties, including report filing, phone management, and translating for Spanish-speaking patients
Timeline
Mammographer
Baystate Breast and Wellness Center
08.2011 - 01.2021
Service Representative
Baystate Medical Center
10.2004 - 08.2011
Radiologic X-Ray Technologist
Baystate Medical Center
06.2003 - 10.2004
Bank Teller
Bank of America
02.1995 - 06.2003
Associate - Radiology
Holyoke Community College
Associate - Radiology
STCC
High School Diploma -
Holyoke High School