Jessica Murphy
Pittsfield
Summary
Compassionate and dedicated Nurse with extensive experience at Berkshire Medical Center, skilled in medication administration and patient advocacy. Proven ability to implement effective care plans and provide exceptional support in high-stress environments, ensuring optimal patient outcomes and safety. Committed to continuous improvement and staff development in healthcare settings.
I have many years of experience on the Cardiac/Neuro floor in many capacities including RN. Recently I was on a general Med Surg Floor as night charge with a patient load of 6.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Nurse
Berkshire Medical Center
06.2021 - 08.2024
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Investigated and resolved issues affecting hospital operations and patient care.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Cardiac Telemetry Technician
Berkshire Medical Center
09.2019 - 06.2021
- Assisted providers with cardiac monitoring.
- Identified arrhythmias, abnormalities or significant changes from baseline cardiac condition and reported to nursing staff.
Medical Assistant
Lenox Family Health
09.2018 - 09.2019
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Oriented and trained new staff on proper procedures and policies.
- Followed appropriate procedures to minimize patient's exposure to radiation.
Cardiac Telemetry Technician
Berkshire Medical Center
09.2017 - 09.2018
- Identified arrhythmias, abnormalities or significant changes from baseline cardiac condition.
- Documented and interpreted heart rhythms and rates utilizing telemetry recordings.
- Notified providers of changes in cardiac rhythms and ectopy activity.
Certified Nursing Assistant
Berkshire Medical Center
10.2014 - 09.2017
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Followed directions of licensed nurses to administer medications and treatments.
- Documented patient information and care activities in electronic health record.
Home Health Aide/Certified Nursing Assistant
Mountain View Homecare
12.2012 - 01.2015
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Followed nutritional plans to prepare optimal meals.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Scheduler
Berkshire Visiting Nurse Association
05.2013 - 10.2014
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Volunteered to help with special projects of varying degrees of complexity.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Trained and supervised employees on office policies and procedures.
- Remained solutions-oriented in face of complex problems to assist management.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Scheduled multiple disciplines daily to maintain full schedules and patient coverage.
Certified Nursing Assistant
Sugarhill Assisted Living
10.2010 - 01.2012
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Certified Nursing Assistant/HHA
Berkshire Home Care
05.2009 - 10.2010
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Followed directions of licensed nurses to administer medications and treatments.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Education
Associate of Science - Nursing
Maria College Of Albany
Albany05-2021
Associate of Science - Medical Assistant
Kaiser University
Ft. Lauderdale, FL09-2018
HHA/CNA Certification -
Hillcrest Education Center
Pittsfield, MA05-2009
GED -
Adult Learning Center
Pittsfield, MA03-2009
Skills
- Medication and IV administration
- Discharge coordination
- Nursing staff development
- Care plan implementation
- Tracheostomy care
- Licensed RN
- Geriatric care
- Workflow and patient management
- Medical chart management
- Patient care
- Seizure management
- Inpatient care
- Patient assessment
- Blood transfusion administration
- Charting medication administration
- Patient advocacy
- HIPAA protocol adherence
- Policy and procedure compliance
- Disease prevention
- Patient safety monitoring
- End-of-life care
- Patient rights advocacy
- Clinical documentation
- Patient care and education
- Infection control
- Healthcare ethics
- Direct patient care
- Nursing assessments
- Family education
- Discharge planning
- Compassionate care
- Medication administration
- Electronic health records management
- Health promotion
- Wound management
- Gastrostomy tube care
- Catheter maintenance
- Mental health care
- Nursing staff leadership (Charge Nurse)
- Diabetes management
- Care coordination
- Student training
- Palliative care
- Patient assessment and care
Certification
- BLS (American Red Cross) Training - 9/20/2023-9/30/2025
Timeline
Nurse
Berkshire Medical Center
06.2021 - 08.2024
Cardiac Telemetry Technician
Berkshire Medical Center
09.2019 - 06.2021
Medical Assistant
Lenox Family Health
09.2018 - 09.2019
Cardiac Telemetry Technician
Berkshire Medical Center
09.2017 - 09.2018
Certified Nursing Assistant
Berkshire Medical Center
10.2014 - 09.2017
Scheduler
Berkshire Visiting Nurse Association
05.2013 - 10.2014
Home Health Aide/Certified Nursing Assistant
Mountain View Homecare
12.2012 - 01.2015
Certified Nursing Assistant
Sugarhill Assisted Living
10.2010 - 01.2012
Certified Nursing Assistant/HHA
Berkshire Home Care
05.2009 - 10.2010
Associate of Science - Nursing
Maria College Of Albany
Associate of Science - Medical Assistant
Kaiser University
HHA/CNA Certification -
Hillcrest Education Center
GED -
Adult Learning Center
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