JESSICA THOMPSON
Lowell
Summary
Devoted professional seeking an opportunity for professional growth. Experience with guiding individuals through homelessness, mental health and previously incarcerated individuals navigate the challenges of recovery. Proficient in connecting individuals with community resources and collaborating with families to build a strong support network. Successfully facilitated one-on-one support, fostering a safe and supportive environment. Demonstrated active listening and empathy, ensuring individuals feel heard and supported. Ready to apply my personal and professional experience to a challenging new role with long-term potential. To be able to work with individuals meet their goals to set them up for success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Housing Support Specialist
Vinfen, Greater Boston Area
11.2022 - Current
- Collaborated with clients to assess housing goals .
- Oversaw various housing services; such as housing search and processing applications. Managed relocations, emergency moves and delivered expert case management. Extensive knowledge of housing resources.
- Communicated and advocated between landlords, housing court and housing authorities. Strong record and client-file documentation.
- Provided funding for transitional costs, rental arrears, furniture referrals and home modifications.
- Provided an opportunity for stabilization and personal growth in their safe and secure home. Offered support throughout this process.
Female Treatment Specialist
ACARE; Billerica House Of Corrections
06.2021 - 05.2022
- Provided group, family and individual counseling to support recovery goals.
- Developed and implemented individualized treatment plans.
- Delivered exceptional guidance and life skills to set, incarcerated individuals, up for success transitioning into the community.
- Gathered information about useful resources and helped coordinate referrals.
Recovery Coach
Lowell House Inc.
02.2021 - 06.2021
- Supported individuals needing assistance to further strengthen and possibly rebuild their lives.
- Provided group and individual counseling to support recovery goals.
- Gathered information about useful resources and helped coordinate referrals.
- Developed and implemented individualized treatment plans.
- Authorized individual's insurance, keeps extensive documentation on all encounters with clients.
Fitness Instructor/ Peer Support
The Phoenix
06.2019 - 11.2020
- Demonstrated knowledge of recovery and wellness principles thru group exercise with individuals in recovery.
- Cultivated positive relationships with participants by interacting with individuals during fitness classes.
- Explained and demonstrated safe and appropriate exercises for peers of various fitness and physical abilities.
- Built relationships with others based upon trust and honesty by using active listening and communication skills.
Hairstylist
Bella Sante Spa
03.2013 - 07.2018
- Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
- Offered highly skilled and diverse salon services to over 50 clients weekly, including cuts, color services and extensions.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Education
Life Coach
Sacred Soul
04-2024
Recovery Coach
Recovery Coach Academy
11.2020
Nonprofit Management
Middlesex Community College
03.2020
Crossfit Coach Level 1
Reebok Crossfit
09.2019
Cosmetology
New England Hair Academy
Malden, MA06.2002
Skills
- Collaborative Leadership Skills
- Effective Communication Skills
- Active listener
- Advanced communication skills
- Highly Motivated
- Effective Team Contributor
- Resource advocacy
- Strategic Goal Setting
- Empathy
Certification
- Life Coach, Sacred Soul, 2024
- Recovery Coach Academy, CCAR, 2020
- Non-profit Management Certification, 2020
- L-1, CrossFit Certification, 2019
- Licensed Cosmetologist, 2002
Education and Training
other
Timeline
Housing Support Specialist
Vinfen, Greater Boston Area
11.2022 - Current
Female Treatment Specialist
ACARE; Billerica House Of Corrections
06.2021 - 05.2022
Recovery Coach
Lowell House Inc.
02.2021 - 06.2021
Fitness Instructor/ Peer Support
The Phoenix
06.2019 - 11.2020
Hairstylist
Bella Sante Spa
03.2013 - 07.2018
Recovery Coach
Recovery Coach Academy
Nonprofit Management
Middlesex Community College
Crossfit Coach Level 1
Reebok Crossfit
Cosmetology
New England Hair Academy
Life Coach
Sacred Soul
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