Jessica Todd
Salem
Summary
Creative and results-driven Visual Merchandising Manager with extensive expertise in retail displays, fixture design, and prop creation for events. Proficient in store layout optimization and trend-driven design, dedicated to delivering engaging shopping experiences that enhance brand identity and drive sales.
Overview
15
15
years of professional experience
Work History
Visual Merchandising Manager
Blackcraft Salem
07.2022 - Current
- Lead visual merchandising initiatives to enhance store aesthetics and customer experience
- Developed visually compelling displays for the store and special events to maximize product visibility
- Designed and built fixtures and props for store displays, as well as in-store events
- Assisted in planning and executing store events to drive customer engagement and sales
- Managed incoming shipments, ensuring accurate receipt and inventory tracking
- Trained and mentored junior staff members on visual merchandising best practices, improving overall team performance.
- Generated product requisition documents to maintain stock levels and meet customer demand
- Handled point-of-sale transactions and provided exceptional customer service
- Conducted regular assessments of store layout, making data-driven adjustments to optimize traffic flow and product visibility.
Café Manager
Common Crow
03.2016 - 05.2019
- Oversaw café operations and staff management to ensure high-quality service
- Managed café staff and scheduling to ensure efficient operations during peak hours
- Implemented new café procedures to improve workflow and customer service standards
- Collaborated with multiple departments to align café needs with broader business goals
- Worked closely with kitchen staff on menu planning, inventory management, and vendor communications
- Trained new staff, fostering a positive team environment and ensuring seamless onboarding
Accounts Coordinator
Bennett & Company
03.2013 - 03.2016
- Supported the design team in managing visual concepts for commercial accounts
- Assisted the Design Team in developing and managing visual concepts for commercial accounts
- Maintained internal information by updating charts and systems with new product and development information
- Prepared for client meetings by organizing garments, accessories, and fabrics based on customer trends
- Reviewed and prepared customer tech packs for development, ensuring accuracy and alignment with design requirements
Design Consultant
Palamon International
07.2012 - 11.2012
- Designed costumes and accessories for clients while collaborating with production teams
- Designed costumes and accessories for the company and select clients
- Collaborated with design and production teams to create samples for upcoming meetings
- Managed showroom setup and breakdown during client meetings
Production & Executive Assistant
Couture, the Clothing Co.
06.2010 - 07.2012
- Supported the owner in various operational areas, ensuring product quality and timely delivery
- Worked alongside the owner in production, manufacturing, and customer care
- Partnered with the production team on sample making and line development
- Communicated with vendors to address production requirements and resolve issues
Education
Bachelor of Fine Arts - Fashion Design and Merchandising
International Academy of Design and Technology
Henderson, NV06.2010
Skills
- General Computer Skills
- Microsoft Excel
- Microsoft Office
- Basics in Photoshop
- Merchandise presentation
- Store layout design
- Retail operations
- Space planning
- Fixture selection
- Window displays
- Visual merchandising oversight
Accomplishments
- Designed and implemented visually compelling merchandise displays that increased customer interest and sales.
- Managed successful in-store events that enhanced customer engagement and brand loyalty.
- Streamlined inventory management processes, ensuring optimal stock levels and efficient operations.
Timeline
Visual Merchandising Manager
Blackcraft Salem
07.2022 - Current
Café Manager
Common Crow
03.2016 - 05.2019
Accounts Coordinator
Bennett & Company
03.2013 - 03.2016
Design Consultant
Palamon International
07.2012 - 11.2012
Production & Executive Assistant
Couture, the Clothing Co.
06.2010 - 07.2012
Bachelor of Fine Arts - Fashion Design and Merchandising
International Academy of Design and Technology
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