Dynamic and dedicated professional with experience at Kroger and Home Depot, excelling in customer service and effective communication. Proven ability to maintain cleanliness and organization while demonstrating patience and empathy. Recognized for supporting customers with tool rentals and ensuring safety during the pandemic, enhancing overall satisfaction and loyalty.
As a Fuel Center associate for Kroger, I ran the Fuel Kiosk, maintaining a clean atmosphere, handling chemical spills such as oil and gasoline, cleaning both inside and outside while handling customers with a bright attitude.
• As a BOPIC Order Picker, I worked with customers during the pandemic who did not want to shop in store due to COVID, putting their orders together and bringing them to their vehicles while maintaining all safety guidelines put in place
As a Tool Rental Associate, I helped customers rent out tools needed for whatever job they were doing as well as offering tips and suggestions for their projects.
As a customer service representative, I helped customers with their returns, helped with any issues they had with tools, orders and returns as well as created and place Delivery and BOPIS (Buy Online, Pick Up In Store) orders for customers.