Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Woodleigh

Somerville

Summary

Dynamic and dedicated professional with experience at Kroger and Home Depot, excelling in customer service and effective communication. Proven ability to maintain cleanliness and organization while demonstrating patience and empathy. Recognized for supporting customers with tool rentals and ensuring safety during the pandemic, enhancing overall satisfaction and loyalty.

Overview

8
8
years of professional experience

Work History

Fuel Center Clerk

Kroger
03.2022 - 03.2025

As a Fuel Center associate for Kroger, I ran the Fuel Kiosk, maintaining a clean atmosphere, handling chemical spills such as oil and gasoline, cleaning both inside and outside while handling customers with a bright attitude.

BOPIC Picker Associate

BJ's Wholesale
04.2020 - 03.2021

• As a BOPIC Order Picker, I worked with customers during the pandemic who did not want to shop in store due to COVID, putting their orders together and bringing them to their vehicles while maintaining all safety guidelines put in place

Tool Rental and Customer Service Associate

Home Depot
09.2017 - 01.2020

As a Tool Rental Associate, I helped customers rent out tools needed for whatever job they were doing as well as offering tips and suggestions for their projects.


As a customer service representative, I helped customers with their returns, helped with any issues they had with tools, orders and returns as well as created and place Delivery and BOPIS (Buy Online, Pick Up In Store) orders for customers.

Education

North Quincy High School
2015

Skills

  • Cleanliness and organization
  • Patience and empathy
  • Cross-training versatility
  • Effective communication
  • Great customer service care and support

Timeline

Fuel Center Clerk

Kroger
03.2022 - 03.2025

BOPIC Picker Associate

BJ's Wholesale
04.2020 - 03.2021

Tool Rental and Customer Service Associate

Home Depot
09.2017 - 01.2020

North Quincy High School
Jessica Woodleigh