Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jesus Alicea

Framingham

Summary

Detail-oriented individual with a solid background in cash management and ensuring safety compliance. Skilled in fostering teamwork and delivering outstanding customer service, ready to enhance operational efficiency and guest satisfaction. Reliable professional with experience in cash handling and customer service. Demonstrates strong problem resolution skills and a commitment to safety compliance, contributing to a positive atmosphere for both customers and colleagues. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Overview

4
4
years of professional experience

Work History

Cashier

Dollar Tree
Framingham
05.2025 - Current
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Maintained work area and kept cash drawer organized for optimal efficiency.
  • Worked closely with front-end staff to assist customers.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Built and maintained productive relationships with employees to enhance team collaboration.
  • Stocked shelves with merchandise when needed.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Attraction Monitor

Launch Trampoline Park
Framingham
08.2022 - 02.2024
  • Monitored guest safety and compliance with park rules and regulations.
  • Maintained safe play environment.
  • Observed and monitored children's play activities to ensure safety and well-being.
  • Encouraged positive behaviors, including patience with teachers and fellow kids.
  • Collaborated with team members to promote park events and activities effectively.
  • Reported any suspicious activity or malfunctioning equipment to supervisors.
  • Communicated with children to provide comfort, encouragement and positive reinforcement.
  • Notified appropriate personnel of concerns regarding children's health, behavior or emotional state.
  • Monitored the performance of systems and identified issues for resolution.

Team Member

McDonald's
Framingham
01.2022 - 08.2022
  • Greeted customers upon entering store with friendly demeanor.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Worked hard to learn required tasks quickly to maximize performance.

Education

Automotive Engineering

Keefe Tech
Framingham, MA
05-2026

Skills

  • Vehicle inspection
  • Equipment maintenance
  • Customer service
  • Team collaboration
  • Problem resolution
  • Project management
  • Technical communication
  • Data analysis
  • Safety compliance
  • Daily reporting
  • Refunds and exchanges
  • Cash register systems
  • Returns processing
  • Cash management
  • Cash handling
  • Dependability and reliability
  • Visual merchandising
  • Work ethic and integrity
  • Issue resolution
  • Multitasking and organization
  • Fraud prevention awareness
  • Inventory management
  • ID verification
  • Inventory restocking
  • Upselling techniques
  • Cleaning and sanitizing

Timeline

Cashier

Dollar Tree
05.2025 - Current

Attraction Monitor

Launch Trampoline Park
08.2022 - 02.2024

Team Member

McDonald's
01.2022 - 08.2022

Automotive Engineering

Keefe Tech
Jesus Alicea