Jesus Arias Pena
Boston
Summary
Results-driven professional with a versatile background in cleaning and supervisory roles. Known for strong customer service and inventory management skills, ready to support efficient operations and maintain a clean, safe environment.
Overview
11
11
years of professional experience
Work History
Day Porter
Massachussetts Convention Center Authority
Boston, MA
03.2026 - Current
- Maintained cleanliness and organization of high-traffic areas throughout facility.
- Conducted regular inspections to ensure compliance with safety and sanitation standards.
- Assisted in setup and breakdown of event spaces, ensuring timely transitions between functions.
- Monitored inventory levels of cleaning supplies, facilitating efficient restocking procedures.
- Trained new team members on cleaning protocols and equipment usage for optimal performance.
- Promoted a healthy work environment by sanitizing frequently touched surfaces regularly.
Supervisor
El Dogout
Santo Domingo, DR
08.2015 - 11.2025
- Supervised daily operations, ensuring compliance with food safety standards and service protocols.
- Trained and mentored staff, enhancing team performance and service quality.
- Implemented process improvements, reducing wait times and increasing customer satisfaction.
- Coordinated inventory management, optimizing stock levels to minimize waste and enhance efficiency.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
Education
High School Diploma -
Liceo Francisco Gregorio Billini
Bani, DRSkills
- Waste management
- Cleaning expertise
- Restroom sanitation
- Janitorial duties
- Strong work ethic
- Customer service
- Work Planning and Prioritization
- Safety protocols
- Negotiation
- Financial management
- Budget management
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Day Porter
Massachussetts Convention Center Authority
03.2026 - Current
Supervisor
El Dogout
08.2015 - 11.2025
High School Diploma -
Liceo Francisco Gregorio Billini