Jewel Jones
Peabody
Summary
Professional Summary
Compassionate and accomplished Registered Nurse with more than 40 years of diverse clinical and leadership experience in psychiatric nursing, behavioral health, home health, medical-surgical care, and developmental disabilities services. Proven ability to lead multidisciplinary teams, oversee complex operations, and ensure compliance with regulatory standards while delivering exceptional patient-centered care.
Extensive experience in inpatient psychiatry, crisis intervention, suicide prevention, medication management, and therapeutic communication across adult, adolescent, and pediatric populations. Former Director of Nursing with demonstrated success managing multiple residential programs, developing policies and procedures, implementing safety initiatives, and mentoring nursing staff.
Skilled in leveraging technology and emerging artificial intelligence (AI) tools to enhance communication, education, workflow efficiency, and problem-solving in healthcare settings. Recognized for strong clinical judgment, compassionate leadership, and the ability to build collaborative relationships within multidisciplinary teams while promoting safe, therapeutic environments and positive patient outcomes.
Overview
44
44
years of professional experience
Work History
Psychiatric Registered Nurse
Salem Hospital
Salem
05.2024 - 05.2026
- Administered medications according to treatment plans and physician orders.
- Monitored patient vital signs to assess mental and physical health needs.
- Conducted therapeutic sessions to support patient coping strategies and emotional well-being.
- Collaborated with multidisciplinary teams to develop individualized care plans.
- Documented patient progress and behaviors in electronic health records accurately.
- Educated patients and families on mental health conditions and treatment options.
- Responded promptly to psychiatric emergencies, ensuring patient safety and welfare.
- Facilitated group therapy sessions to enhance peer support and communication skills.
- Assisted with crisis intervention when needed.
- Conducted psychosocial assessments to determine appropriate interventions.
- Administered medications according to physician orders.
- Assessed client responses to medication regimes and reported any adverse reactions.
- Provided emotional support to family members of psychiatric patients during difficult times.
- Coached clients on healthy coping skills such as relaxation techniques or stress management strategies.
- Instructed individuals on how to cope with their mental health conditions through lifestyle changes, such as diet or exercise regimens.
- Collaborated with other healthcare professionals to develop individualized treatment plans.
RN
Triage Staffing Inc.
Salem
01.2024 - 03.2024
- Instructed individuals on how to cope with their mental health conditions through lifestyle changes, such as diet or exercise regimens.
- Coached clients on healthy coping skills such as relaxation techniques or stress management strategies.
- Provided comprehensive care to patients suffering from mental health issues.
- Monitored patient progress and adjusted treatments as needed
- 12 week assignment at Salem Hospital as RN on Eps4 with floating to Eps2
Psychiatric Registered Nurse
Pembroke Hospital
Pembroke
01.2023 - 11.2023
- Full-Time Contract Psychiatric Nurse
- Monitored patients prescribed psychotropic medications to assess medications' effectiveness and side effects.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Modified patient treatment plans as indicated by patients' responses and conditions.
- Participated in interdisciplinary team meetings to discuss treatment plans and goals for each patient.
- Instructed individuals on how to cope with their mental health conditions through lifestyle changes, such as diet or exercise regimens.
- Facilitated group therapy sessions for patients in a residential setting.
- Assisted with crisis intervention when needed.
- Assessment and Evaluation: Conducting thorough assessments of patients’ mental health status, including gathering information on symptoms, psychiatric history, and psychosocial factors, to develop a comprehensive understanding of their needs.
- Therapeutic Interventions: Implementing evidence-based therapeutic interventions, such as individual counseling, group therapy, and psychoeducation, to support patients in managing their mental health conditions and achieving their treatment goals.
- Crisis Intervention: Responding to psychiatric emergencies and providing immediate intervention and support to individuals experiencing acute distress or crisis situations.
- Psychosocial Assessment: Assessing patients’ psychosocial factors, such as family dynamics, support systems, living environment, and cultural influences, to understand how these factors impact their mental health and treatment outcomes.
- Managed 20 patients and care plans in mental health facility in Pembroke, MA.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Home Health
Always Caring
Southe
06.2018 - 06.2021
- Completed day-to-day duties accurately and efficiently.
- Monitored client health status and reported changes to healthcare professionals.
- Maintained a clean and safe environment for clients in their homes.
- Organized medication schedules and assisted clients with medication management.
- Collaborated with family members to ensure continuity of care for clients.
- Coordinated with multidisciplinary teams to ensure comprehensive patient care.
- Assisted with daily living activities to enhance patient comfort and independence.
- Implemented infection control protocols to maintain a safe home environment.
- Evaluated effectiveness of nursing interventions based on outcomes achieved relative to goals established in the care plan.
- Collaborated with physicians and other health team members to plan, implement and evaluate patient care plans.
- Notified physicians of changes in patients' conditions.
- Identified problems related to patient's mental health issues such as depression or anxiety disorder and referred them for appropriate therapy services.
Home Health Nurse
Maxim Healthcare
Charlotte
08.2017 - 10.2018
- Assessed signs and symptoms indicating physiologic and psychosocial changes in patient's condition.
- Performed wound care, monitored catheters and recorded food and fluid intake.
- Rendered therapeutic nursing interventions for individualized plan of care following homecare guidelines.
- Recorded care information accurately and completely in electronic data systems.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
Registered Nurse
CSL Plasma
Charlotte
01.2017 - 09.2017
- Screened prospective donors by conducting interviews, obtaining medical histories and measuring vital signs.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Responsible for the evaluation of donor suitability for automated pheresis procedures. Administration and supervision of approved immunizations other than red blood cell immunizations. Provides limited emergency medical care to donors and staff, including the administration of medication or treatments in accordance with licensure or certification.
Registered Nurse
Maxim Staffing Solutions
Charlotte
06.2010 - 06.2016
- Administered medications and treatments according to established protocols.
- Educated patients and families on health management and discharge instructions.
- Ensured compliance with safety regulations and infection control standards daily.
- Maintained accurate patient records using electronic health systems efficiently.
- Provided direct patient care in accordance with established policies, procedures and protocols.
- Documented patient progress notes in an accurate and timely manner.
- Administered medications as prescribed by physicians and documented all medication administration accurately.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Answered patient questions and provided take-home materials for further information.
- Developed individualized nursing care plans for each patient.
Psychiatric Registered Nurse
Atrium Health Carolinas Medical Center
Charlotte
02.2006 - 03.2008
- Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
- Developed appropriate policies for identification of medically-related social and emotional needs of clients.
- Handled vital sign monitoring, medication administration and patient behavior assessments.
- Documented all medications administered to mental health patients, following instructions from physicians and healthcare providers.
- Monitored patients prescribed psychotropic medications to assess medications' effectiveness and side effects.
- Met patient needs by devising and coordinating highly tailored care plans for each individual.
- Served as lead clinician for patients with bipolar, depression, anxiety and personality disorders.
- Collaborated with treatment and service providers using interprofessional interdisciplinary team approach for continuity of care.
- Conducted independent risk assessment for self-directed violence, analyzing risk factors, protective factors, mental status and current triggers.
- Administered medications, adhering to medication schedules and making adjustments commensurate with patients' condition and response.
Office Staff Nurse for Cardiologist
Atrium Healthcare
Charlotte
12.2003 - 12.2006
- Performed nursing assessments, including physical and psychosocial evaluations of patients.
- Provided patient education about disease processes, medications, and lifestyle modifications.
- Assisted physicians with medical procedures such as wound care and suturing.
- Coordinated patient admissions to the hospital and prepared documentation for transfer to other facilities.
- Reviewed laboratory results and prescribed medications according to physician orders.
- Monitored vital signs and administered medication according to established protocols.
- Responded promptly to patient calls for assistance or medical advice.
- Maintained accurate records of patient care, condition, progress, and concerns in electronic health records system.
- Provided emotional support to patients and families during difficult times.
- Assessed changes in physical or mental status of patients using observation skills.
- Reviewed patient chart information before visit, ordered necessary laboratory tests, escorted patient to examination room, obtained vital signs and conducted interview to update records.
- Responded to routine patient inquiries, assessed patient needs, conferred with physician regarding care plan and assisted physician with sensitive components of examinations.
- Completed electronic documentation, prior insurance authorizations and scheduling of appointments for patients prescribed for diagnostic and therapeutic services from specialists.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
Psychiatric Registered Nurse
Novant Presbyterian Medical Center
Charlotte
01.1998 - 09.2002
- Collaborated with treatment and service providers using interprofessional interdisciplinary team approach for continuity of care on inpatient Behavioral Health Unit of adults and alternating on adolescent unit. I later transferred to Behavioral Home Healthcare.
- Created safe and supportive therapeutic milieu to promote recovery.
- Administered medications, adhering to medication schedules and making adjustments commensurate with patients' condition and response.
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Conducted independent risk assessment for self-directed violence, analyzing risk factors, protective factors, mental status and current triggers.
- Handled vital sign monitoring, medication administration and patient behavior assessments.
- Documented all medications administered to mental health patients, following instructions from physicians and healthcare providers.
- Monitored patients prescribed psychotropic medications to assess medications' effectiveness and side effects.
- Met patient needs by devising and coordinating highly tailored care plans for each individual.
- Discussed non-medical techniques such as yoga and meditation to help patients alleviate depression and anxiety.
- Collaborated with prescribing professionals to get patients necessary medications.
- Collaborated with treatment and service providers using interprofessional interdisciplinary team approach for continuity of care.
- Implemented evidence-based and best practice problem-solving interventions to establish protective measures for suicide prevention and self-harm.
- Developed collaborative safety plan with patient and family to prepare for discharge.
- Organized treatment projects that focused on problem solving skills and creative thinking.
Director of Nursing Services
RHA Health Services LLC
Maxton
10.1990 - 12.1997
- Directed nursing staff in providing care and services to patients, families and communities.
- Monitored and evaluated quality of patient care provided by the nursing staff.
- Developed policies and procedures to ensure safe and effective delivery of nursing services.
- Provided leadership in developing strategic plans for the Nursing Department.
- Coordinated activities with other healthcare providers to ensure optimal patient outcomes.
- Ensured compliance with governmental regulations related to nursing practice, staffing and education standards.
- Supervised clinical operations of all departments within the Nursing Division.
- Established performance goals for each department within the Nursing Division.
- Collaborated with physicians, administrators and other healthcare personnel on initiatives that improved patient care outcomes.
- Created budget proposals for new programs or services in the Nursing Division.
- Maintained a safe work environment through adherence to safety protocols and standards of practice.
- Reviewed medical records to evaluate quality of care delivered by nurses.
- Conducted regular performance evaluations of nursing staff members.
- Participated in professional development activities such as seminars or conferences.
- Trained new hires on proper documentation techniques.
- Provided guidance to clinical staff regarding difficult cases or treatments.
- Facilitated communication between nursing staff members and other departments within the organization.
- Investigated incidents involving improper or inadequate patient treatment.
- Assessed competency of clinical staff to promote quality, continuity and safety.
- Implemented changes needed to correct deficiencies found during government inspections.
- Evaluated staff performance and prepared accurate reports detailing findings.
- Developed and maintained staffing schedule in accordance with contract terms, budget mandates and accreditation standards for nursing coverage.
- Conducted recruitment and retention activities to develop highly skilled nursing team.
- Oversaw explanation of personnel policies and job descriptions as part of nursing employee orientation process.
- Reviewed daily documentation of dispensing of controlled substances, immediately noting discrepancies from shift to shift.
- Coordinated medical and health services in compliance with government regulations and policies set by board of trustees.
- Explained policies, procedures and services to patients.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Coordinated work activities and scheduling of medical, nursing and physical plant staff.
Home Health
Richmond Home Health
Rockingham
06.1986 - 06.1989
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Administered medications and treatments as prescribed by healthcare providers.
- Monitored patient vital signs and reported changes to medical staff.
- Educated patients and families on health management and care plans.
- Coordinated with interdisciplinary teams to develop effective care strategies.
- Documented patient progress and maintained accurate health records.
- Assisted patients with daily living activities to promote independence.
- Provided emotional support and counseling to patients and families.
- Provided home health care services such as wound care, medication administration, and IV therapy.
- Assisted patients with activities of daily living and functional mobility to increase comfort and quality of life.
- Educated patients and families about disease management, lifestyle changes, nutrition, and preventive healthcare measures.
- Instructed family members in basic nursing skills including wound care, injections, catheterization, and other treatments as ordered by the physician.
- Monitored vital signs such as blood pressure or pulse rate to detect any changes in a patient's condition.
- Adhered strictly to infection control protocols while caring for clients in their homes.
- Completed initial assessments of patients and family to determine and address individual home care needs.
- Administering medications according to physician orders and monitoring side effects of medications.
Registered Nurse
First Health Moore Regional Hospital
Pinehurst
05.1982 - 06.1985
- Administered patient care following established protocols and safety standards.
- Monitored vital signs and recorded changes in patient conditions.
- Collaborated with healthcare team to develop individualized care plans.
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Monitored vital signs, administered injections, and provided assistance with medical procedures.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Provided patient care and education to patients with chronic illnesses.
- Monitored patients after surgery, answered questions, and provided home care strategies.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Education
Associate of Applied Science - Nursing
Sandhills Community College
Pinehurst, NC05.1982
Skills
- Medication Administration
- HIPAA Compliance
- Active Listening
- Emergency Medical Administration
- Therapeutic Intervention
- Nursing Unit Collaboration
- De-escalation Techniques
- Suicide Prevention
- Chemical Dependency Care
- Discharge Plan Development
- Verbal and Written Communication
- Patient Observation
- Addiction Treatment
- Critical Thinking
- Attention to Detail
- Compassionate and Caring
- Accurate Documentation
- Patient Condition Monitoring
- Service Coordination
- Leadership and Management
- Electronic health records
- Time management abilities
- Decision-making
- Problem-solving abilities
- Active listening
- Self motivation
- Reliability
- Professional demeanor
- Interpersonal skills
Licensed Registered Nurse
- North Carolina Compact License 79737
- RN Louisiana
- Massachusetts
- South Carolina
Certificates
- BLS- expiration date of 10/2027
Timeline
Psychiatric Registered Nurse
Salem Hospital
05.2024 - 05.2026
RN
Triage Staffing Inc.
01.2024 - 03.2024
Psychiatric Registered Nurse
Pembroke Hospital
01.2023 - 11.2023
Home Health
Always Caring
06.2018 - 06.2021
Home Health Nurse
Maxim Healthcare
08.2017 - 10.2018
Registered Nurse
CSL Plasma
01.2017 - 09.2017
Registered Nurse
Maxim Staffing Solutions
06.2010 - 06.2016
Psychiatric Registered Nurse
Atrium Health Carolinas Medical Center
02.2006 - 03.2008
Office Staff Nurse for Cardiologist
Atrium Healthcare
12.2003 - 12.2006
Psychiatric Registered Nurse
Novant Presbyterian Medical Center
01.1998 - 09.2002
Director of Nursing Services
RHA Health Services LLC
10.1990 - 12.1997
Home Health
Richmond Home Health
06.1986 - 06.1989
Registered Nurse
First Health Moore Regional Hospital
05.1982 - 06.1985
Associate of Applied Science - Nursing
Sandhills Community College