Jhon Numpe
Boston
Summary
Dedicated wait staff member with strong customer service skills and experience in fast-paced dining environments. Proven ability to manage orders efficiently and collaborate with team members for timely service.
Overview
8
8
years of professional experience
Work History
Wait Staff Member
Tavern in the Square
Weymouth
02.2025 - Current
- Delivered exceptional customer service, enhancing guest satisfaction in fast-paced dining environment.
- Processed food and drink orders promptly, contributing to smooth service flow.
- Maintained cleanliness and organization of dining areas and tables.
- Coordinated with kitchen staff to facilitate timely meal delivery, improving overall dining experience.
- Assisted in training new wait staff on service protocols.
Bartender
The Friendly Toast
Boston
02.2024 - 04.2025
- Prepared mixed drinks and cocktails using standardized recipes to ensure consistency and quality.
- Delivered exceptional customer service during peak hours to enhance guest experience and satisfaction.
- Maintained cleanliness and organization of the bar area.
- Trained new bartenders on procedures to ensure adherence to bar standards and improve team efficiency.
Restaurant Waiter
Ramsay's kitchen
Boston
01.2022 - 02.2024
- Delivered exceptional customer service, enhancing guest satisfaction in a fast-paced dining environment.
- Coordinated with kitchen staff to ensure timely meal delivery, contributing to seamless dining experiences.
- Executed customer orders efficiently using point-of-sale systems, streamlining service operations.
Bartender
legal seafoods long wharf
Boston
05.2018 - 12.2021
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
Education
Some College (No Degree) - social marketing
Universidad Pontificia Bolivariana
BucaramangaSkills
- Food and beverage knowledge
- Point of sale operation
- Order accuracy
- Cash handling
- Customer service
- Time management
Languages
Spanish
Full Professional
Timeline
Wait Staff Member
Tavern in the Square
02.2025 - Current
Bartender
The Friendly Toast
02.2024 - 04.2025
Restaurant Waiter
Ramsay's kitchen
01.2022 - 02.2024
Bartender
legal seafoods long wharf
05.2018 - 12.2021
Some College (No Degree) - social marketing
Universidad Pontificia Bolivariana