Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jhon Numpe

Boston

Summary

Dedicated wait staff member with strong customer service skills and experience in fast-paced dining environments. Proven ability to manage orders efficiently and collaborate with team members for timely service.

Overview

8
8
years of professional experience

Work History

Wait Staff Member

Tavern in the Square
Weymouth
02.2025 - Current
  • Delivered exceptional customer service, enhancing guest satisfaction in fast-paced dining environment.
  • Processed food and drink orders promptly, contributing to smooth service flow.
  • Maintained cleanliness and organization of dining areas and tables.
  • Coordinated with kitchen staff to facilitate timely meal delivery, improving overall dining experience.
  • Assisted in training new wait staff on service protocols.

Bartender

The Friendly Toast
Boston
02.2024 - 04.2025
  • Prepared mixed drinks and cocktails using standardized recipes to ensure consistency and quality.
  • Delivered exceptional customer service during peak hours to enhance guest experience and satisfaction.
  • Maintained cleanliness and organization of the bar area.
  • Trained new bartenders on procedures to ensure adherence to bar standards and improve team efficiency.

Restaurant Waiter

Ramsay's kitchen
Boston
01.2022 - 02.2024
  • Delivered exceptional customer service, enhancing guest satisfaction in a fast-paced dining environment.
  • Coordinated with kitchen staff to ensure timely meal delivery, contributing to seamless dining experiences.
  • Executed customer orders efficiently using point-of-sale systems, streamlining service operations.

Bartender

legal seafoods long wharf
Boston
05.2018 - 12.2021
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Performed opening and closing duties including restocking supplies.
  • Developed good working relationships with fellow employees through effective communication.

Education

Some College (No Degree) - social marketing

Universidad Pontificia Bolivariana
Bucaramanga

Skills

  • Food and beverage knowledge
  • Point of sale operation
  • Order accuracy
  • Cash handling
  • Customer service
  • Time management

Languages

Spanish
Full Professional

Timeline

Wait Staff Member

Tavern in the Square
02.2025 - Current

Bartender

The Friendly Toast
02.2024 - 04.2025

Restaurant Waiter

Ramsay's kitchen
01.2022 - 02.2024

Bartender

legal seafoods long wharf
05.2018 - 12.2021

Some College (No Degree) - social marketing

Universidad Pontificia Bolivariana
Jhon Numpe